Captain's House Inn

We have been staying here for Thanksgiving for several years visiting family and we love it. Everyone we met on the staff was very helpful and friendly. I left my blazer there and they returned it beautifully packaged. It's a very pretty place. And good location. Its within a longish walking distance to town and the beach and very near the fish pier.

My wife and I plan on returning as soon as we can. It was just that lovely! We had the smallest room available, the Garden Room, but it was private, very comfortable, and had an excellent bed. The attached bathroom was pretty big too, with a large walk-in shower. Also, the ceiling in this room was fine for average height guests, but if you're especially tall, you may want to try another room. This room also had its own entrance and a back door leading to a quiet little courtyard/side yard. The property's location is within walking distance of Chatham village. Walking maybe 15 minutes more can get you to the fish pier and the lighthouse up by the Coast Guard station.

We stayed at the Inn in October and upon walking in our room ( Northen light ) I could see it wasn’t clean. There was a stain on the bed spread which in my opinion should be washed after every guest, it remained there tillwe checked out.  The “frill” around the bottom of the bed was so dusty you could see the colour difference and under the bed was filthy! I didn’t walk around bare foot once! I collected a pile of hair from the bathroom floor, didn’t even look in the corners ! And I left it on the side hoping the cleaner would be horrified and do an extra good clean- it was left there til I complained about the cleanliness ! A new towel was hung up with a huge long black hair hanging off it! I dropped a cookie which as you would expect made a mess , we cleaned up as best as we could without a hoover and that mess stayed there all 3 days! Even after mentioning it AND showing the inn keeper a photo.  We had something that bleeped all night long , alongside the noisiest fridge in the world which didn’t make for a restful night! Overall the inn was tired, in dire need of a makeover, dirty and hugely disappointing , particularly given this was a stay as part of our  wedding anniversary . See attached photos

We booked a three night stay over the October holiday weekend for our wedding anniversary. We arrived at 7:10 pm and there was no one to welcome us. We had received a call while en route, at around 6:30, from a staff member asking when we’d be arriving. I said per the GPS, a few minutes after 7. She said no one would be there after seven (???) and to look for instructions inside the door marked “concierge.” She had such a strong foreign accent I could barely understand her. When we arrived we found a note purportedly directing us to our room (in a separate building) but it was very dark outside and we couldn’t find it. I called the emergency number and someone answered who tried to explain but again, it was hard to understand her and she was abrupt and seemed annoyed. I can only conclude that the longtime owners of this property sold it and the current ownership has outsourced management. If you are expecting a traditional BnB or inn with local resident innkeepers, look elsewhere. No warm welcome. Period. We paid $550 a night for the Hiram Harding room. Atmospheric and historic yes, but not as the website described. The sofa has been replaced by a lone not comfortable chair and in the corner is some bizarre bar unit stocked with a large number of glasses, as if we were going to be entertaining a large group. The bathroom is awful. Tiny and only one old ceiling light. Impossible to see to put makeup on or shave one’s face. Toilet is black ceramic and as the shower glass only extends partially across the opening, it was impossible to not flood the bathroom floor. We had to use our two bath towels to soak up the water. Toiletries inferior- some made in China. No extra blanket provided. We specifically booked this room not only because of its historic character because we understood from the website and from calling (again was very difficult to understand what the person on the phone was saying because of their heavy accent) that it was a wood-burning fire. When we received the call while we were en route to the inn I specifically asked if we could use the fireplace as it would be cool that night. We were told it would be set up for us. When we arrived at the room, there was a bag of kindling, some of which had been placed on the grate in the fireplace, with instructions that said simply light “each end” of the wood. Obviously the instructions were referring to a Duraflame log not a pile of kindling. There was no Duraflame log. It was ridiculous. Overall a hugely disappointing and unconscionably expensive stay for what we experienced.

This was overall a wonderful experience. The inn is lovely and the breakfast was excellent. We stayed in the Garden Room which is very accessible though if you are really tall you might hit the ceiling! The bathroom was quite modern (great step in shower) and the bed really comfortable. Bringing coffee/tea to. your room in the morning was a very nice touch. We had thought about staying at the Chatham Bars Inn but when we saw the price (cheapest room at $745 on a Tuesday in October??) we decided to try this place and it was affordable and worth every penny.