137 Pillars House

This is easily one of the top hotel stays I’ve ever had. The GM, Anne, went out of her way to make us feel welcome. The rooms were incredible (see photos) and the attention to detail was perfect - turn down service included lighting mosquito deterrent candles on the patio and at the outdoor shower, etc. My #1 kudos is to Toto, who assisted us while we were there. Whether it was rides to the airport, restaurant recommendations, or helping me track down a bottle of wine I had had at a restaurant the prior night, Toto was the consummate professional and made me feel like I was his sole focus, while he supported a large number of groups. We can’t wait to go back!

My wife and I had the pleasure of staying at 137 Pillars House ten years ago to celebrate our wedding anniversary, and we absolutely loved it. Ever since, we had always hoped to return with our daughters. This year, we decided to make that dream a reality and booked our stay for our 25th anniversary. The hotel itself is truly remarkable. The rooms are spacious, with verandahs that are almost as large as the rooms themselves, creating a sense of openness and tranquility. The design is elegant and thoughtfully crafted, with standout features such as the second outdoor showers, offering a unique and private experience right in the comfort of your room. However, what truly sets 137 Pillars House apart is the exceptional quality of service. The staff are outstanding—whether at the reception, concierge service, or dining, everyone goes above and beyond to make your stay memorable. It felt as though they were always one step ahead, anticipating our needs before we even had to ask, ensuring we were always comfortable and taken care of. The restaurant and the bar is great for a hotel with only 30 rooms. There is a lovely lap pool on the grounds. Should you wish to spend time outside, the concierge service is there to help you with many suggestions. We had great suggestions from Tucky, who took care of my family during our stay. This was truly a special experience, and we are grateful to have had the opportunity to return with our family to such a wonderful place.

The room was exquisitely furnished, and it featured a spacious balcony that featured a rocking rocker and a sofa. It was the ideal spot to begin the day with a cup of coffee and a book, or to wind down at the end of the day with a glass of wine. The last thing I will say is the pool is from a good.

This was our first time in Chiang Mai. We were here for 3 nights and absolutely loved it. Everyone was so kind, friendly and so helpful. Toto was amazing and had wonderful suggestions and was very accommodating since we had a very late flight back to the US. The accommodations were well appointed and the bed was so comfy. The pool and spa were relaxing. I cannot say enough about the service provided everywhere on property. It is a great location as well. We will definitely stay here when we come back!

137 Pillars was one of the four hotels that my wife were fortunate to have stayed at during our recent trip to Thailand. It's "hidden" in a quiet mixed use neighborhood, close to Old Town Chiang Mai. From the moment you enter the property you get an immediate sense of privacy and tranquility. During our check-in we were personally greeted by Ann Arrowsmith, General Manager and our assigned "butler/concierge" Toto, who then escorted to our room while sharing the facilities available at the hotel. The on-site restaurant and bar are both excellent and tables are available both inside dining rooms our outside on the patio where breakfast is served. We ate breakfast, lunch and dinner at 137 Pillars during our stay; all were excellent both in choices and quality of food. The bar is also a nice spot to relax, pre/post dinner. If there's one aspect of stay that stands out it is the staff who are genuinely friendly, warm and cannot do enough to ensure your stay is memorable. Ann also checked up on us throughout or stay to ensure that our time at 137 Pillars was perfect. For anyone visiting Chiang Mai I highly recommend 137 Pillars for your home away from home.