Four Seasons Resort Chiang Mai

This is a stunningly beautiful hotel with elegant spacious rooms and private terraces. The food was excellent. And of course the superb standard of Asian service was present throughout. It is worth noting that the hotel is about a 30-40 minute drive from Chiang Mai.

We stayed here as a family of 3 over Christmas break. We stayed here 3 nights, 4 days. Upon arrival we were greeted and brough to the check-in area across from the main desk. We went to lunch at their on site restaurant and before we were finished our room was ready (we arrived early). I believe the daily breakfast was included in our reservation which was wonderful and tasty. We opted to take part in the "buffalo" washing activity which was actually washing a water buffalo. There are 2, these must be the cleanest animals in all of Thailand considering they are literally washed by the guests every day! We didn't opt for the bike tour, I think we ran out of time but heard good things, so I recommend it. The pool was nice and relaxing. It overlooked the rice paddies on the property with a smaller adult only pool directly below it. Our room was an upgraded large single room, they call it the Upper Rice Terrace Pavilion. I do recommend the upper upgrade vs. the ground level since it provides you a wonderful view. We traveled with our son, so he had a rollaway bed basically touching our bed, I would say if you have the means, go for one of the larger residences. Our room also had its own separate outdoor porch area which was about 25' away from the main room via a raised walkway and provided you excellent views. Overall extremely impressed with the service and quality of the food at this resort.

My family and I stayed at the Four Seasons Chiang Mai in December 2024. We selected a two-bedroom villa, which was a great choice as the room was spacious and comfortable. While I liked the room as a whole, I did find the layout to be a bit weird -- for example, there was a random staircase of at least fifty stairs reaching a smaller room with a nice view but it didn't really seem to fit in with the rest of the room and we never utilized it. One element we didn't realize until we arrived on site was the in-room butler included, who sometimes even stays the night. While the element of an overnight butler in your room is a bit strange, it was a nice personalized feel. The property is well-designed, with the facilities planted around rice paddies. As such, there are rice farming tours offered in which an on-site farmer teaches groups how to plant and husk rice. There are pools overlooking the rice fields as well, and while we never utilized them, they seemed to be nice. The food on site was high quality as well. The breakfast offered a spread of Thai and Western food, and I particularly enjoyed the DIY Thai Teas. I found the service as a whole to be up to the usual care of Four Seasons quality and would recommend the property to anyone visiting Chiang Mai. The only warning I will provide is that the Four Seasons is a thirty-minute drive from Chiang Mai without traffic, and longer with traffic. While taxis in Thailand are quite cheap, the drive can get daunting.

The resort facilities and the setting directly in the nature is just stunning. The afternoon tea is one of a kind, very delicious and great presentation. Service was outstanding especially K. Fon, K. Pisa, K. Gib and K. Kwan. Also a huge thank you to K. Pimmy from Sales for showing us the resort, it was a great tour and we appreciate her time for showing us around!

I recently stayed here to attend a black-tie wedding event. I must say, this beautiful hotel met my high expectation. In a region awash with luxury hotels, the Four Seasons Resort Chiang Mai stands out as one that has an actual Thai-style rice farm as well as multiple cultural craft workshops (e.g. pottery, tie-dye, paper-making) on property. They even have multiple water buffalos which our kids loved and enjoyed. So the experience here is much more culturally-immersive than anywhere else, making this an excellent choice for destination weddings. Our two-bedroom residence villa (R9) was spacious and tastefully decorated, though a bit lacking in quality-of-life modernities such as: (1) easily accessible bedside power outlets (for charging personal electronics), (2) USB-C compatible devices, and (3) blue-tooth speakers and AC controller/thermostat from the current decade. What they lacked in modern hard products, they more than made up for with top-notch human service across all departments: housekeeping, breakfast buffet, kids club, ground transportation, cultural activities within the resort, etc. I judge hotels not on the mistakes they make, but on how they handle and resolve those mistakes. In our case, we had an issue with one of our room service orders (the F&B team not doing what they said they were going to do). Upon learning of our frustration, the F&B Manager came to our villa in person to apologize and resolve it in a meaningful way that in my opinion was above and beyond the norm. Breakfast buffet was good - par for the course, solid but not spectacular. Everything was good, except for the pastries which weren’t crisp. Croissants were a bit soft all over at times. This might have been due to Thailand’s humidity rather than lack of skills on the pastry chef’s part - I’m not sure. Event catering (the wedding dinner) was excellent and more memorable though.