Ace Hotel Chicago

The location was perfect! We were attending a concert at the United Center and could just hop on the train. The hotel lobby is beautiful with fire pits and an amazing bar! The room was very clean and comfortable, our only issue was the bathroom. The tub has like a 3 foot step up it’s a monstrosity! There’s a handle but even still very poor design. The sink is also outside of the bathroom, took some getting used to.

The Executive King Room was so spacious and comfortable! Me and my girl celebrated our anniversary and needed a hotel that was close to the West Loop based on the things we had planned. And the staff at the desk were so kind, helpful,and even have us recommendations for things to do nearby! I will definitely be returning to the Emily!

Our experience exceeded our expectations. The customer service was exceptional, and the cleanliness was impeccable. The mini bar with snacks was a delightful touch, rarely seen in hotels these days. We will certainly stay here again whenever we are in town.

Great service. Excellent location, good restaurant.. the Fora burger with Mac sauce is so good. Nice sized room. Comfortable bed... love the storage space in the half bath and on the walls surrounding the tv... such a smart use of space. Loved the carbon neutral water cans.

Staff were friendly and helpful, the hotel and room were clean and plenty of towels restocked daily. They even accommodated an early check in for me after I arrived. The Fulton market area had tons of restaurants and shops within walking distance.