Ambassador Chicago

The Ambassador Chicago Hotel is a fantastic boutique hotel with a long history and a truly classic atmosphere in the heart of the Magnificent Mile. We were very pleased with the service and hospitality from the great staff of this hotel. Kenzie and Stephen, at the front desk, made sure our stay was comfortable and that we were satisfied with the accommodations. They and the other staff worked hard to ensure we were provided with the best service possible. If you stay at this hotel, you must stop in the bar (the old Pump Room) to meet Armanii. He is by far, the best bartender in the Hyatt chain of hotels. His version of an Old Fashioned is nothing more than 'magical'! We will definitely recommend this hotel as a great place to stay in the Chicago/Magnificent Mile area.

My review of The Ambassador Chicago is long over. Given less than 24 hours to be with my dying friend before he was gone, I dropped everything & made my way to Chicago from Charlotte as fast as possible. I believe in celebrating life, creating memories together & showing our friends we love them while living. We shared a few hours before he died the evening of my arrival. Kenzie & Stephen of the Concierge Team were incredibly kind, caring, & professional. The valet who took my car, the baggage team, housekeeping - every staff member I interacted with were lovely, helpful & smiling. My room was fantastic with a small view of the lake & gorgeous architecture of Chicago. A difficult time in life, but I could not have asked for more. Beautiful hotel. Beautiful Team. Thank you.

Nice hotel in good peaceful location, rooms nice but BEWARE Upon check-in they request credit card details and take a holding deposit of 100 dollars per night which they claim will ne refunded to your account within 7 to 10 days of check out. This does not happen and after two ignored emaisl I sent we had to phone our credit card company THREE WEEKS later for them to investigate and remove the pending payment. Shocked by their ignorance and appaling lack of respect for their guests.

My name is Vesna Bacic I love staying in your hotel Stuff is wonderful and food is exceptional I hope to come back to Chicago again when that happens I will definitely stay in your hotel Hotel is very beautiful And Armani is the best in bar love this hotel

Armani is the best, beautiful place,. great barman. The cocktais are travelong from Spain and firist time at hotel on this beautiful unike hotel Armani at bar maiengreat oldnfashion t'he best bar on Chicago hotel ite beautiful whery nice b