Nobu Hotel Chicago

Our experience from beginning to end was fantastic. The staff was exceptional, highlighting the staff Anna and Claire. The room was beautiful and the restaurant was exceptional. Additionally, the West Loop location was perfect. Safe lively neighborhood but still just 10 minute drive to everything downtown Chicago. This is our new staple when we visit Chicago.

We thoroughly enjoyed Nobu Hotel. The rooms were spacious, the rooftop bar was beautiful and the food delicious. There is an award-winning cocktail on the menu that is soooo good and the bartender who came up with it (sorry I forgot his name), prepared the cocktail for us! Gino, who works in the lobby is very kind and was extremely helpful. We would definitely stay here again!!!

This hotel is not only luxury, but top tier luxury! The hotel and the rooms are stunning, the location is absolutely perfect, rooms were spotless and the bed was super comfortable. But what makes this hotel the absolute best in Chicago is truly their staff! Their attention to detail is like no other. From the bellman Gino, to Claire and Emily at the front desk, to all of the housekeeping team who are always so friendly and keep the rooms spotless, to Michelle and Sharon in reservations to Jasmine in Sales and even the General Manager Robert! The staff here are unparalleled. They each took the time to personally sign a birthday card for me along with a very thoughtful bottle of champagne and even a small gift packaged in a box in my favorite color! I have stayed at this hotel a few times before and I always have such a great time and so I decided to celebrate my birthday with them this year. And all I can say is WOW!! Not only did they do something extra special for my birthday but they had also hand written a “Welcome Back” card with a small Nobu bear for my furry son, Yoshi, who always travels with me. All of these things truly blew me away. But what also really amazed me is how they welcomed me and Yoshi every time we came back from a walk. How Hendrick was always quick to offer a hand when I was walking through the lobby with my hands full. And how every evening when I would arrive back from dinner, James at the front desk would walk me to the elevator to ask how my birthday trip was going and wish me a good evening. I will stay nowhere else but the Nobu Hotel Chicago anytime I am in town. And trust me, if you want to stay in a luxury hotel in a prime location with the best staff in the city, this is the only hotel for you! Thank you to the entire team for making this one of the most special birthdays! I am looking forward to coming back again soon!

Clare was amazing and so attention with great restaurant suggestions and so friendly- will come back 4 sure o enjoy her and hotels great hospitality . Love all the amenities as well and bar on roof ……………………………………………………………… …………. ………. …………..

Reservation department was very helpful to accommodate rooms reservations and adjust as needed. Hotel atmosphere very pleasant and incredible staff. Perfect location for our business purposes considering airport distance and our partners.