Park Hyatt Chicago

I stayed at the Park Hyatt for two nights in October 2024, paying over $1,900, but the experience fell short of expectations. Despite the luxury price, I didn’t feel pampered. The NoMI bar experience was disappointing—drinks were subpar, and the service was very slow and nobody was attentive. Breakfast service was also frustrating, with long delays in getting the food early Sunday morning. Additionally, the valet service was disorganized as it took over 30 minutes for us to get our car adding to the overall sense of poor service.

We loved our stay at the Park Hyatt. Breakfast was good, This was our second time here, the first time we had availed of the town car to go to a museum and that was very convenient. There were some nice reataurants in walking distance. Lovely lobby and sitting area. I still have the pug soft toy we bought last time,

What friendly staff. Fantastic check-in experience (even though I had mucked up the dates). Excellent concierges, friendly, knowledgeable and imaginative. Nice room. Not cheap but worth the extra cost. Nomi breakfast is great, but suggest eating out at night for more variety. The concierges know all the good places nearby.

The location of this hotel is fantastic! Walking distance to everything you must see in Chicago. As Hyatt Globalist members we enjoyed a suite upgrade, and a premium breakfast. The hotel staff are beyond exceptional. One of the best Park Hyatt hotel we stayed at in the world.

My daughter and I had an excellent overnight at the Park Hyatt. We had to make some last minute changes to our itinerary but Anna in reservations was very helpful and helped me identify two connecting rooms for us. The location of the hotel is excellent, the rooms were clean and well-appointed, the staff was attentive and pleasant. We will certainly return!