The Peninsula Chicago

We were well-taken care of from start to finish. Sweet touches for the kids were appreciated, from cute bears to special treats. The view and location were amazing, especially for people watching St. Patrick’s Day weekend. The concierge was extremely helpful, setting up anything we needed. Shopping, dining and sightseeing were all easily accessible from the location, and we really enjoyed all aspects of this hotel!

Our stay at The Peninsula Chicago was nothing short of extraordinary, particularly for our anniversary. The level of personalization provided by the hotel was beyond anything we’ve ever experienced before. While I don’t want to spoil the surprises for other guests, I can confidently say that their efforts were sensational. If you’re seeking a stay where you truly feel at the heart of the staff’s thoughts, this hotel is an absolute must. Christina Tang (Head of Guest Relations), shoutouts go to you - incredible. The hotel itself is grand and gorgeous, exuding a timeless elegance that is matched only by the impeccable service. Every single staff member holds themselves to the highest standards, greeting you with smiles, warm welcomes, and friendly waves at every turn. It’s clear that exceptional service is woven into the fabric of The Peninsula Chicago’s culture. The rooms are, without question, the best we have ever stayed in. Everything about them is designed for comfort and luxury, from the calming color palette to the perfectly sized TV, the cozy sofa, and the plush carpets. The bed and pillows provided a sleep experience like no other, and the bathroom was equally impressive, with a spacious shower, elegant mirrors, and thoughtful amenities. The housekeeping team goes above and beyond, surprising and delighting with their attention to detail and care. One side note: while Z Bar is available on-site, we found the staff there to be rude—an experience that stood in stark contrast to the hotel itself. However, this didn’t diminish our overall experience, as Chicago offers countless great bars to explore. Alternatively, you can simply enjoy the open and welcoming hotel lobby, where the drinks menu is extensive, and the service remains outstanding. The Peninsula Chicago offers an experience like no other, combining luxury, personalization, and world-class service to create unforgettable memories. We can’t recommend it highly enough and are already looking forward to our return.

Beautiful hotel off the mag mile. Nearby restaurants and shopping. Nice spa. Friendly staff. Coffee in the lobby restaurant is complimentary usually if you ask for a to-go coffee. Valet has free water if you ask. Always decorated nicely. Holiday decor is very pretty.

This Hotel is 25-30 years old. It is built like it has a history and has been remodeled which it did right before Covid. It is beautiful and the staff is absolutely. It is the bet experience I have ever had engaging with the staff. From every level it was professional and they put you at ease.

This hidden gem exceeded all expectations. The boutique atmosphere created an intimate feel, while the amenities rivaled any luxury chain. The staff knew us by name by day two, and their local insights made our stay extraordinary. The rooms were spacious and well-thought-out, with touches of local artistry that added authentic charm. The morning coffee service was exceptional, and the ev