Virgin Hotels Chicago
Chicago, Illinois
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About the Hotel
Virgin Hotels Chicago, situated in the heart of downtown Chicago, has re-imagined the hotel experience for consumers, combining heartfelt service and exclusivity for all. The 250-room, 26-story hotel considers every desire and comfort for the modern traveler. The hotels two-chamber room concepts (yes, two!), is complete with an ergonomic bed for optimal lounging, reading and relaxing; dressing area and closet space separated by a set of sliding privacy doors. It's quite simple here: uninhibited high-speed WIFI, no hidden fees and street level pricing on minibar and videos on demand. No more 'nickel and diming'.
Location
Virgin Hotels Chicago
203 N Wabash Ave
Chicago, Illinois
60601
Nearest Airport: ORD
Features and Amenities
- General Information
- Pet Friendly
- Dining
- Outdoor Dining
- Rooftop Bar
- Cafe
- Room Service
- Coffee Shop
- Snack Bar
- Restaurants
- On-Site Amenities
- Concierge
- Laundry Service
- Fitness Center
- Live Entertainment
- Nightclub
- 24-Hour Front Desk
- Rooftop Terrace
- Sun Deck
- ATM
- In-Room Amenities
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Iron/Ironing Boards
- Flat-Screen Televisions
- Soundproofed Rooms
- Work Desks
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Nearby
- Shopping
- Art Galleries
- Museums
- Restaurants
- Nightlife
- Parks
- Theatres
- Public Transportation
- Interests
- City
- Hotels
Reviews for Virgin Hotels Chicago
Exceptional Customer Service from LaTisa and Antoine
I arrived extremely ill and jet-lagged, so grateful for an extraordinarily comfortable room and bed. Antoine took care of my luggage and recommended the nearest place to buy new pajamas, while LaTisa cheerfully stayed past the end of her shift to ensure that I could book an addional night. Their kindness, care, and friendly attitudes went well above and beyond my expectations, ensuring that I'll highly recommend this hotel to any friends visiting Chicago. The place is great, but it's always the people who make the difference. These folks are exceptional.
hartmankristen - Yangon (Rangoon), Myanmar
Was good, just wish they had a few things different
Nice hotel, food isn't that good and expensive and they don't give you water you must bring your own or buy it. Otherwise it was a good stay, I felt safe in the hotel and the staff is nice. IF they can fix my above comments then i would rate them higher
Daydream14664062369
Excellent Hospitality and Location
I travel quite a bit for work and Virgin Hotels Chicago has had the BEST hospitality that I have yet to experience. The staff is kind and accommodating and will you out of their way to ensure you are taken care of. Chad, at the front desk, even went out of his way to trade in my cocktail voucher for a breakfast voucher when I missed the open course of the lobby and rooftop bars. Will definitely be staying here during my next trip to Chicago!
Ashley D
Great location, poor customer service
The shower was horrendous. Water was either cold or scalding hot. I called guest services and they said they would send someone up to address the issue but nothing improved. I was in town for work so was out all day and couldn’t hang around to ensure that the issue was addressed. I stayed for three nights and the shower was absolutely awful every single time I used it. Will not be staying here again.
nsnoreen
Great stay, great staff!
We loved our stay here. The hotel has plenty of options for food, drink etc. and ambiance is comfortable and calming. We found the staff to be especially friendly and helpful. Danny and Darrell at the front desk personally helped us out with a room upgrade. Highly recommend staying here, great location in downtown..very walkable to many things.
Anthony B
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