Virgin Hotels Chicago

The hotel was in such a great location and the style design and vibe was amazing. The food at Miss Ricky’s top top top tier. The bed was comfortable and an upgrade was provided upon check in. The parking was a bit confusing but the front desk was able to accommodate swiftly

We had an INCREDIBLE stay at the Virgin Hotel Chicago. From the second we walked in (tired and freezing cold!), we were treated like royalty. I’d like to say a particular thank you to Danny on the front desk who welcomed us and looked after us from the moment we checked in. Not only was he polite and friendly but he went completely above and beyond. I would go as far as to say the service he gave was the best service we’ve ever had in a hotel, anywhere! And we travel a lot! The hotel itself is stunning and the rooms beautiful and comfortable. The beds are like clouds! If you are looking for a hotel in Chicago a great location, don’t think twice about booking here!!

I had an amazing stay with my wife. The Richards penthouse was fantastic. Frankie was absolutely amazing and upgraded us complimentary due to the hotel being sold out. She and Danny made sure that we had the perfect experience. Travis and Antoine were the two bellman that helped us during our stay and they were phenomenal as well. Chad gave us lots of great dinner recommendations and his sense of humor is hilarious. Jordan was also super helpful. We greatly appreciate the great hospitality this hotel gave us. Thank you virgin team for our wonderful stay we enjoyed my birthday, Valentine’s day, and our 1 year wedding anniversary. We truly appreciate everyone that assisted us.

Throughout the stay I had an absolutely wonderful time. I was greeted with the most friendliest faces as well as such a beautiful ambience as well as a clean hotel. These are all top priorities with any stay of mine. I specifically want to talk about the receptionist Deanna, she truly made our stay exceptional.

The room we stayed at was adorable! The design was cute and the hotel itself has a charming look. Reception was very friendly and welcoming our whole stay, and extremely helpful with all questions we had. The room was always clean and the bed was comfortable with fluffy pillows.