Four Seasons Hotel Mexico City

Construction-Renovation Be Aware! I recently booked a six night stay at the Four Seasons in Mexico City. There is serious construction underway that is highly disturbing with potentially dangerous fumes. After two failed room changes, I left the hotel as I was feeling quite sick from the noxious vapors. After consulting with a Dr., I was advised to leave the hotel immediately and I went across the street to the Ritz Carlton. The staff at Four Seasons was fantastic and clearly this situation was out of their control. I feel the upper level Management at Four Seasons has an obligation to inform potential guests that there is a serious renovation occurring with toxic fumes that are particularly dangerous to people with asthma and/or other respiratory health issues. I saw many guests and staff members holding towels over their faces, so it wasn’t just me. Before you stay here, make sure that the construction is complete. Assistant Manager Camilla was lovely and tried her very best to help. I have stayed at Four Seasons properties all over the world and this place does not even come close to meeting the expected standards.

1. Gym was too small for a hotel this size. 2. There’s is no spa had my massage in a random hotel room, zero ambiance. 3. Rooms were outdated and character and furniture were cheap and generic. Building and court yard where pretty but I liked the other hotel I stayed at that was half the price much better

great courtyard and breakfast. everything else is meh. bathrooms need a proper refresh. staff is kinda rude. lunch restaurant is not good. bar is not good. pool is not good. concierges super hit or miss. rooms are still nice minus bathroom.

I recently stayed at the Four Seasons Hotel in Mexico City for a destination wedding, and it was an incredible experience. The hotel is plush, impeccably maintained, and exudes luxury. The staff truly go above and beyond--friendly, helpful, and welcoming, making you feel like you're coming home. As someone who has stayed at several Four Seasons properties, I can confidently say this one upholds the brand's excellent service standards. The rooms are exceptionally comfortable, providing a perfect retreat after a day full of activities. The food was outstanding, from the extensive breakfast buffet to the exquisite lunch and dinner selections. The on-site café was also a highlight, offering delightful French pastries. The hotel's central location made it convenient to explore Mexico City. Whether you're sightseeing or attending events, this is an ideal base. I look forward to staying here again on my next visit to Mexico City! Highly recommended.

Second time staying at the hotel, and it is even better now! Beautiful oasis in Mexico City. Rooms are large and beautiful, though I know they will undergo some renovations soon. Everything is up to FS standards, the staff is truly amazing and make the stay wonderful. Concierge team bends over backwards -got us a reservation for Contramar that I could not get myself, tour guides and drivers-and at reasonable prices. GM Tulio is wonderful and always making sure every guest is taken care of. I would never stay anywhere else in Mexico City.