Castlemartyr Resort

Arrived early and was accommodated. Room was exceptionally clean. We went to leisure centre. Great facilities. Dinner was excellent in canopy bar. Breakfast next morning was one of the best hotel breakfasts I've had. Great selection and very quick service. This is definitely best hotel I've stayed in and lives up to its 5 star rating . Gary and Darja (107)

An excellent property offering plenty to do and unwind, with fantastic in-house restaurants and exceptionally friendly staff. The food is top-notch, and there's a wide range of accommodation and touring options to suit every preference. The old castle and the perfectly manicured gardens were the highlight!

Castlemartyr Hotel truly exceeded our expectations in every way! From the warm welcome by Presley, who took our bags and made us feel instantly at ease, to Sweenty's seamless assistance with check-in and departure, every moment was exceptional. Dinner at the Canopy Restaurant was a highlight, with delicious dishes in a beautiful setting, and breakfast the next morning was equally delightful. All staff members were incredibly helpful and attentive, ensuring we had everything we needed. The bedroom was exceptionally comfortable, especially the beds—I had the best night’s sleep in a long time This is a five-star hotel that genuinely delivers five-star treatment. Highly recommended!

I chose this resort for its 5-star rating and the establishment’s prestige. I am very disappointed with my experience. We went to celebrate my partner’s 40th birthday, and I had written in advance to inform them that we would be celebrating this occasion. Upon arrival, we tried to check in at 2:55 pm. Check-in time is officially at 3 pm, but we were told that our room wasn’t ready yet and that we should take a walk, promising they would call me as soon as it was available. We went to the Knights Bar for a drink and waited for 40 minutes. We had a spa appointment, so I called to see if the room was ready. When I called, they said yes, in such a relaxed tone that I felt like, had I not called, they would have never contacted me. Well, we finally got our room. I had requested champagne and strawberries for our arrival, along with a gift card and a special message. We arrived in the room, and surprise—there was NOTHING. No champagne or strawberries, and a gift card for someone else, a "CRAIG." I couldn’t believe it. Some people save up for a year to celebrate such a special occasion, only for the staff to ruin it all. It’s unacceptable to have these kinds of errors in a hotel like this. I called reception to tell them I thought they had given us the wrong room, and the response was extremely rude. I called another service line, and it was the same. The person said they’d contact me in 10 minutes, but the staff’s tone was NOT empathetic in the slightest; they didn’t apologize at any point and seemed rather annoyed by the situation. After 20 minutes, I suppose the manager arrived—he was the only one with an apologetic tone. He brought the champagne, strawberries, and a card written in such a rushed, sloppy handwriting. It was utterly unprofessional. The manager told me he wouldn’t charge for the champagne, but by then, it was too late—the moment had already been ruined, and the staff from check-in onwards had been unpleasant. I cannot express how disappointed I am. I would only recommend this hotel if you want to overpay for a weekend, but definitely not for celebrating special occasions.

We stayed here for a birthday celebration. We were welcomed the second we arrived. Our room was outstanding with a gorgeous view of the garden. The food was remarkable along with the service. It was pure luxury. We are already looking forward to our next stay !