Powerscourt Hotel, Autograph Collection

Stunning rooms, service was great at times and then lacking a bit , hotel Maintained to a very high standard! I was shocked the food was so poor( I won’t elaborate) and in both restaurants too. I wouldn’t go back for this reason but it may suit others!

We had our stay at the hotel last week. Myself and my wife had a fabulous time. The room we were allocated was beautiful and had an amazing view of the garden, fountain and the sugarloaf in the background. Each time we returned to our room there was chocolates and notes left for our occasion were a really lovely touch! The food we had for both lunch and dinner was amazing and the service provided matched. All of the staff were fantastic from the second we arrived until we left. It's our second time to visit Powerscourt and both visits have surpassed any other hotel we have stayed in in Ireland.  Everyone involved in this hotel offers a 5 star service for your stay

I am so disappointed to write this review in the manner I have to. This hotel has long been on a list of those wherein which I wanted to stay. To say the stay was underwhelming is an understatement. We arrived at the hotel 20 mins late for a spa treatment due to a car crash (a car had ran into the back of us on the way to the hotel). I apologised to the reception/spa staff who then said that the treatment would have to be cut short (fair enough). We opted for Swedish massage, probably the worst I’ve ever had. The room was cold as was the bed. The whole experience in the spa was totally mediocre if not below par for what a 5 star hotel should be. After the spa treatment we opted to order room service for lunch, this took 60 minutes to arrive, very poor! After this I went to take a shower…… no hot water. I rang reception who then told me they would check their water levels. I rang again then to change our dinner reservation as there was no way we would make it with no hot water. Reception informed me that we would have to wait 40 minutes for the water to heat up and that they ran out of hot water because the hotel was at full occupancy. What kind of 5 star hotel doesn’t have hot running water for guests busy or not!! I had to have a cold shower. Quite frankly it was a disgrace. The worst part is we got news that a relative of ours was seriously unwell so we had to dash back home, I informed housekeeping and gave them the room cards. This relative later passed away. I then received 10 emails and 5-6 calls from the spa over the subsequent days requesting payment for the spa treatments which should have been charged to my card. Request after request after request, I spoke to the spa director and explained why I hadn’t been in contact as I was arranging a funeral, it was one day before the messages started again. I’m sure anyone who has lost a family member will understand that the days after are difficult so checking emails and attending to admin was not high on my list. Nonetheless the bill was paid. This is a hotel I will never return to. Not worth the money or hassle.

I very rarely review a hotel,for Powerscourt I will make an exception because it is exceptional. We stayed shortly after New year and there was still festivity in the air. We sat having a drink in the lounge of the bar and listened to the staff around us chatting to the guests and for such young people they were so polite manerly and got on well with all thier customers. We purchased our room as a last thing and the room was perfect, absolutely could not fault it. We had dinner in the restaurant in the Sally Gap bar and the food was to excellent. The pints of Guiness went down very well with it and we even enjoyed to very nice cocktails. The value for this hotel is very good for a 5 star hotel. We loved our stay here and would recommend any couple looking for a night or two away to enjoy the beautiful grounds the luxury of the hotel. My sincere thanks to all of the wonderful staff who helped us relax after a very busy Christmas season for us in our business.

We visited here for my partners 50th birthday. We booked the falconry experience which was excellent. We arrived early as our activity booked for 11am. It lasted 90 minutes and the hotel were excellent letting us check in early. This is a 5 star experience the hotel porters and valets park your car and look after bags to the room. It's a real experience of luxury. John the hotels front of house is very helpful and very knowledgeable on the estate of Powerscourt. We had an excellent stay great food and overall wonderful experience.