Powerscourt Hotel, Autograph Collection

Great service the minute you arrive . Doorman , concierge , reception , all very professional . Rooms were excellent , big and lovely bathrooms . AC issue with one roomwas rectified immediately and a small box of chocolates with a note was left by maintenance 😘. Food was top class. Restaurant staff are highly trained and attentive . Bar staff the same , chatty , nothing was a problem , quick service . The hotel is top of the range and expect to pay for that , but it’s all worth it . I’ve travelled alot and this is in my top three hotels. 👏👏👏

We booked this hotel nearly a year in advance, and from the moment we arrived, it exceeded our expectations . The check-in experience was fantastic , especially for families — there was a dedicated kids’ area that instantly made our little boy feel very welcome and excited. Face painting, popcorn in the evening, and a games room kept him entertained throughout our stay. The pool was a massive hit for us too . To top it all off, we were upgraded to a suite, which truly felt like a dream come true. I’ve wanted to stay here for so long and had to cancel before as something came up .The room was incredible and added such a special touch to the experience. Beautiful suite with a huge balcony . Breakfast was hands down the nicest we’ve ever had — an amazing variety with something for everyone. We really loved the area set up for the children to get their breakfast . The quality and choice were outstanding. The grounds are absolutely stunning, and every member of staff we encountered was friendly, kind, and genuinely helpful. Nothing was too much trouble . We loved it so much that we’ve already booked another stay as a Christmas present for some family members . They definitely need to experience this amazing hotel . Without a doubt, this is my favourite hotel in Ireland. It just goes to show how fab the place was that my little 4 year old boy cried having to check out as he absolutely loved it . He’s already asked when can we go back to powerscourt . Thanks again . ⭐️

I had a very disappointing experience at Powerscourt Hotel this weekend, primarily due to the conduct of management in this hotel- Eamon I have been a Marriott member since 2011 and, prior to my stay, I called the hotel reception to book my room over the phone. When using the app, it required full payment upfront, so I explained that I had a voucher and asked if they could apply it while booking at the member rate. I provided the voucher number, and the staff member confirmed that everything was in order and the booking was completed. However, upon arrival, I was told the voucher had expired in 2025. I then spoke with Eamon to clarify the situation, explaining that the booking had been approved over the phone and that no expiry issue had been raised at that time. I politely asked if he could provide proof that the voucher was expired, but he refused. Instead of trying to resolve the issue, Eamon was dismissive and unhelpful. He repeatedly spoke over me, reiterated the same points without engaging with what I was saying, and at one point outright accused me of lying about calling ahead—despite the booking clearly being on their system. His manner was condescending, and he appeared disinterested, even looking away while I was speaking as though the situation was not worth his attention. What was most frustrating was the complete lack of effort to assist or de-escalate the situation. Even when I raised that we had never been clearly informed of an expiry date, he simply expected me to accept his word without providing any evidence. For a manager, this level of unprofessionalism and unwillingness to help is completely unacceptable. To make matters worse, we were still required to pay the full price for the stay, despite having made every effort in advance to apply the voucher correctly. I don’t seem to be the only one as it can been they won’t change guests dates even if there is a death in the family it’s like dealing with Ryanair not a 5 star hotel. I have stayed in many Marriott hotels over the years and have never encountered service like this. I would like to note that the rest of the staff, including Rachel, were polite and helpful, which makes it even more disappointing that one individual’s behaviour could overshadow the entire experience. Unfortunately, this interaction has left a very negative impression and would make me seriously reconsider returning.

We are just back from a night in Powerscourt and all we can say is wow! From the moment I contacted Jean at reception, she made everything so easy and seamless when booking our stay. The entire experience exceeded every expectation from the second we walked through the front door. The lobby is absolutely stunning, and the front desk team were so warm and welcoming at check‑in. We stayed in a magnificent suite which was both beautiful and incredibly comfortable. We also enjoyed treatments in the Health Spa — Luke was my masseur and he was fantastic. He made me feel completely at ease and delivered one of the best treatments I’ve ever had. That evening, we relaxed with gorgeous cocktails and had a delicious dinner in the Sugar Loaf Bistro. Everything was exceptional. We had our breakfast delivered to the suite and enjoyed it on the balcony looking out over the beautiful view. Powerscourt is somewhere I’ve wanted to stay for the longest time, and it was truly worth the wait — absolutely amazing from start to finish. If you are thinking of staying, definitely reach out to Jean. She is an absolute pleasure to deal with and made our visit even more special.

We chose Powerscourt Hotel for our “babymoon” and it exceeded every expectation. We couldn’t have picked a more perfect place to relax and celebrate this special time. From the moment we arrived, the staff made us feel genuinely cared for. Little touches and attention to detail throughout our stay made such a difference and made our experience very special - including the welcome and personalised note left in our room from the general manager. The food and service in the Sally Restaurant was excellent. Breakfast the next morning was also very impressive with an excellent selection of choice and again great service. The atmosphere throughout the hotel was warm and lovely yet still luxurious and comfortable - which is something a lot of 5 star hotels can lack. The grounds are simply stunning. We loved taking gentle walks around the estate, soaking in the scenery and enjoying the peaceful surroundings. The spa facilities were a standout for us and a huge part of what made our babymoon so special. The pool area is serene and beautifully designed, and everything is geared toward relaxation. It was the perfect place to unwind, switch off, and take some time for ourselves. It also has long opening hours which made it very accommodating for us. We left Powerscourt feeling refreshed, happy, and very grateful for the experience. We’ll definitely be back!