Powerscourt Hotel, Autograph Collection

We stayed for two nights.Every member of staff made us feel welcome ,were courteous and looked after our every need. The front of house staff,the doorman,the porters and reception staff were all so welcoming. They couldn't do enough for us. I would especially like to mention Mossie who was pleasant,helpful and efficient. All the staff were professional but warmly welcoming. Our suite was spacious ,bright and very comfortable. Everything was spotlessly clean. The beds were very comfortable. There was plenty of wardrobe space in the separate walk in wardrobe room. There was lots of space for storing suitcases in it also. There was a large desk for anyone who needed to work. We had lunch in our suite one day. The serving trolley was impeccably clean and nicely laid out. The food was delicious. We had a celebration dinner for a party of six one night in the Sikka Dining Room. Our server was Nadia. She was exceptional and made the evening special. We had two vegetarians and they were delighted with the vegetarian menu. They said all the dishes they ordered were excellent,so delicious. All of us felt every course was beautifully served and delicious. Two of us had dinner in the Sikka restaurant the following night.Once again it was a wonderful dining experience. Both mornings we had breakfast in the Sikka Dining room.There was a buffet and a menu that was served.The staff were welcoming and provided outstanding service.The buffet had a variety of food.I think anyone would find lots of choices to satisfy their breakfast taste. Everything was clean and staff kept everything clean and replenished. The hotel is set in beautiful surroundings.We loved the view from our suite.There is so much to do in Powerscourt. We had a lovely day in Powerscourt House and gardens which are a short walk from the hotel in the Powerscourt grounds . One of our party made a comment with which we all agreed.She said this hotel restored my faith in Irish hotels,service,food and accommodation,all exceptional.

Fabulous hotel property with wonderful grounds to wander!

Although the design of the room was decidedly premium, particularly the bathroom, the lack of maintenance diminished the experience. The very soft bed had a decided W shape to the mattress, with two body shaped depressions clearly visible with the bed fully dressed. Upon arrival the HVAC was non functional. After a prompt visit from a friendly technician, it functioned, just. Had the weather been warmer or cooler it would not have been comfortable. A technician visited again later when one of the bathroom door handles clattered to the floor. The upholstered furniture while quite nice some time ago, showed heavy wear, with the rope trim sagging off both the wing back chair and the hassock. Also, while still functional, the bedside table lamp was clearly broken, missing a third "arm" that held the center of the lamp base. The staff obviously work very hard to deliver a premium experience, sadly let down by the facility itself.

Absolutely gorgeous hotel. Staff very accomodating, rooms were stunning and food was some of the best we've had. Would highly recommend it

Booked on a Monday night. Something unavoidable came up. I rang the hotel 48 hours out and asked if I could move the booking to a day in the following week or week after. I was told no, no cancellations or amendments. I’d understand if the hotel was full, that wouldn’t be an issue but it was a Monday night and the hotel had availability. I received an email for their Guest relations manager and then a rather dismissive response from the General Manager. The GM provided one of the worst responses I have heard, he said they don’t allow any amendments within 72hours of the stay for the mutual fairness of all guests so essentially if you arrive to Powerscourt after a long flight and a room is ready, you won’t be checked into it, instead you will be left to wait in the lobby until 4pm for the mutual fairness of all guests because check in is at 4pm so you must wait. Ridiculous perspective of a 5 Star hotel manager. Stayed here 4 or 5 times, won’t be staying again. Very disappointing. Not a 5 Start experience. Wouldn’t rebook an MHL hotel.