Blue Palace, a Luxury Collection Resort and Spa, Crete

First impression was wow ! The lobby is gorgeous and welcome drink is the best I’ve ever had. Check in was easy, I didn’t have to leave the couch, the check in lady came to me with an iPad and made the process very comfortable. My room was spacious , with a patio and heated pool, which was VERY much appreciated since the sea was on a colder side. I loved all the staff, especially all the ladies at check in who were fun to chat with and who recommended good restaurants. Speaking of food, the breakfast was A-MAZING with all those made from scratch pies and devine Greek yogurt and honey from Crete. Thank you Blue Palace for making my stay so enjoyable. Highly recommend this resort.

Blue Phaea in Crete was an exceptional stay for us, with top-tier service from start to finish. Located in a prime area, walking distance to vibrant spots, the hotel offered stunning scenery, clean facilities, and delicious food. We were here on a bit of work and a bit of pleasure. The entire staff truly went above and beyond to make our experience unforgettable. Maria was outstanding at breakfast, always ensuring our mornings started on the perfect note. Manos, the concierge, really knew his stuff—every recommendation he made was spot-on. Dimitrius deserves special mention for helping us with a night swim in the sea, making it a memorable experience. The whole team provided 5-star service, from the bell staff to the front desk. We couldn’t have asked for a better stay.

Haven on earth! For those who know old Blue Palace, the new Phea Blue Palace keeps the same distinct quality and exceptional location but with a more intimate vibe. The design is superb. We did not realise before that that side of the old hotel was so green and lush, the garden is an oasis of calm and the service remains the distinctive quality of this place, the entire personnel is extraordinary. We just missed the very big swimming pool by the beach and the other beach-side bar and restaurant but we understand this is temporary the time the other side of the hotel will be redone and reopen. Already looking forward to the next year’s trip to this Crete oasis.

We stayed at the Phaea Blue Palace with my family in early June, and it was an unforgettable experience. Our room featured a private swimming pool with breathtaking views of Spinalonga, creating the perfect backdrop for relaxation. Although one side of the hotel was closed and the elevator to the beach was out of service, the hotel provided golf cart rides down to the beachfront.. The hotel is beautifully designed and tastefully decorated with art and flowers, creating a calming and elegant atmosphere. Our room was incredibly spacious, and the luxurious bath products—soaps and lotions—had the most incredible scent. The housekeeping team was attentive to every detail, even folding our clothes. An exceptional touch was when my mum admired the dried flowers in the lobby, and the next day, an arrangement of dried flowers was placed in our room for her to enjoy. Those small, thoughtful gestures made our stay feel personal and warm. Breakfast each morning was a highlight. Not only was the food delicious, but the presentation was also fantastic. The freshly made Greek yogurt was the best we had on our entire trip. It was served to our table with an array of toppings. The à la carte options were equally delightful, featuring the freshest ingredients. We also appreciated that the staff was experienced yet never overbearing, which can sometimes happen in luxury hotels. The beach area was equally impressive. It was clean, and the service was top-notch without being overly expensive. We loved that they provided towels, cold water, and even sunscreen. A rental shop on-site with SUPs, boats, and more made it easy to enjoy water activities. It was great to leave our belongings at our beach chairs and casually head out to paddle. Another perk was the hotel’s proximity to the nearby town, which was a pleasant walk for lunch. We enjoyed strolling into town, grabbing lunch, and returning for an afternoon swim and a bottle of rosé on the beach—pure bliss :). Overall, we highly recommend the Phaea Blue Palace. The price is absolutely worth it for the quality of the experience. This is, without a doubt, our favourite hotel in Greece, and we look forward to returning.

Our first trip to Crete and we were fortunate in finding such a special hotel. An amazing location, truly outstanding quality and service with the most attentive, friendly and helpful staff. It is quiet and serene, the pool area is delightful, the private beach is stunning. The rooms are luxurious with excellent amenities. Breakfast each morning was a veritable feast. The beautiful village of Plaka is a three minute walk away with its bars and restaurants. We had a small issue day one but this was quickly and effectively dealt with by the excellent Lina and her team. Cannot recommend more highly.