Thompson Dallas

Hidden gem in Downtown Dallas With beautiful views, Monarch was a wonderful dinning experience. I Highly recommend this hotel. Bars were amazing, staff were wonderful. If you are looking for an upscale hotel in Dallas this is at the top of the list.

Pretty decent overall. The front desk was kind about helping me with some printing I needed to do during the stay. Globalist recognition with the suite upgrade and a la carte breakfast at Little Daisy was appreciated. I like the concept of coffee at the lobby in the mornings but would have been nicer if tea was offered also. Little Daisy has friendly service but if you have food allergies and make requests for things to be removed from dishes, make sure you check before consuming - I had two instances where intolerance requests to were not adhered to. The spa was not very good across the board unfortunately. I had three treatments overall so got quite a sampling and had a friend with me on one of the visits and she wasn't happy with her massage for being very light pressure. At luxury hotels and at this price point, it would be rare to have such consistently poor quality treatments. In addition to Little Daisy there are two in-house restaurants that serve very good quality food. I would recommend both however if you only have capacity for one, make it Monarch. Flawless experience all round. I probably wouldn't come back here next time I'm in Dallas as I like to incorporate spa treatments conveniently into my stay and neither I nor my friend are inclined to return to this spa.

It’s in a horrible location. Staff was not helpful. Do not recommend. There are very basic things that the staff could help with that they don’t seem to care about. They don’t care if they help you. It’s very loud. I’ve stayed all over the world and this is one of the loudest places I’ve stayed. I do not recommend.

If you have your kids with you do NOT stay at this hotel location. The hotel is not accommodating to families with kids. The staff is not welcoming, and cleaning staff did NOT do a good job at cleaning our room. I’ve stayed at many hotels and this location sits at bottom of my list.

From check in to check out, everyone there, wherever you go, whatever you do will be a special memory. The room is the best we have stayed in among anywhere we have traveled. The Monarch was fabulous, and the Catbird was the best time we have had as a family celebrating a special event at any hotel or resort. Come here and don't leave the building for the weekend.