W Dallas - Victory

If you are looking for somewhere to stay for an event at American Airlines Center and you are on a tight time schedule, this is the place. Walk out of the main entrance, cross the street and walk into AAC. Room was clean and well appointed for our needs. There is currently a good deal of construction happening in the area, but noise was not an issue. There is a restaurant and lounge downstairs and several places to eat within walking distance open late for after, say, a Stars game.

Location is amazing if you are seeing a game, right across from the arena and near by restaurants etc. I was VERY disappointed that there was no communication regarding the pool being closed, its was one of the specific reasons we chose this hotel and I would have stayed at another property if I had known. Not a great hotel for families as there aren't good suites.

Construction is really very intrusive in October 2024. Staff management of electronic signs for the meetings was poor. The bar has high stools that are hard for shorter (5'6") folk to climb onto. Many chairs are extremely low to the floor, so be flexible. Parking is too expensive but it is a joy to see the Aston Martins, G Wagons and Ferraris delivered to the front door.

HOTEL UNDER REHAB. No lobby, no bar, reception on second floor. Must switch elevators to rooms. Not great value for $$. Hotel is bit tired. Big rooms but dated. Bathroom in room but a bit of W style. Great location for Arena events and in downtown for business. Someone was banging on pipes at 1am…and worst of all they did not credit me for my Bon Voy points (and has happened before!).

I recently booked at weekend stay for my daughter and several of her friends. I was a bit disappointed to see that the hotel was under renovation, but was immediately relieved when Karla checked my daughter in the hotel. Karla made sure the rooms were ready, and made the girls fell right home. Huge appreciation for Karla and the W Team.