Kimpton Hotel Monaco Denver

Nice hotel with character and excellent customer service. Location is great with lots of bars and restaurants nearby. Bed and pillows are very comfortable. Bar and front desk staff were very friendly and helpful. Would recommend and will stay here again.

Good hotel - decent location and only 10-15 min walk from Union Station. Fairly small rooms by US standards but it’s an old building. The Italian restaurant on ground floor wasn’t cheap but the food was nice. Checkout was 11am - not possibility of an extension which was a shame. The lobby looked good but quite a strong ammonia smell.

I booked this hotel hoping for a luxury experience for my husband’s birthday weekend but unfortunately it was the opposite and a two star experience or less. The Cons: -entire lobby smelled STRONGLY of sewage -hotel finishings run down (chipped paint, peeling wallpaper, our sink leaked,/standing water under sink) visible water damage on ceilings) -they changed their check in/out hours as well as the restaurant hours and told us the old hours (so we could not eat our included breakfast at 11am because Panzano was closed but front desk said it was open til 1pm) -Valet wasn’t very friendly Pros: -comfortable bed -room seemed clean Honestly it was a very disappointing experience for the price point - we stayed in a nicer Monte Carlo King Suite and I had to apologize to my husband for the lackluster amenities. At the price, I’d recommend the Ritz in downtown Denver but honestly I’ve had much better experiences at the Holiday Inn.

Judithe at the front desk was wonderful! Room was clean and spacious. However, several areas where the hotel itself could do better. Lobby smelt like citrus bathroom cleaning product. Maintenance needs to be done - hardware in shower had gaps where huge chunks of caulking was missing, lots of paint scratched of doors etc.

We were a couple and stayed for 2 nights. It was the least enjoyable hotel experience in quite some time. Positives - 1. Bathroom in room was clean and decent sized. 2. A shuttle to Red Rocks leaves from the lobby of the hotel. Convenient location for that purpose. Negatives - 1. Entire 1st floor lobby and restaurant smelled like sewage the entire time. Worst consistent hotel odor we have ever experienced. 2. We booked a king bed. They gave us a queen. "We are sold out of king beds". Asked for reduced rate or other compensation. Was told "nope". 3. Wifi only worked on our first night there. After that no wifi available. 4. Ordered room service breakfast prior to going to bed. Received phone call the next morning, which woke us up "Sorry, no breakfast can be served, our systems are down". 5. No online check out. 6. Online amenities say "Free wine and beer served afternoons". No beer available, only wine. 7. Hotel is old and shows it big time. 8. Room was very dark, small, and uninviting. 9. Rates are pricey. Bottom line: This is a very poor hotel choice. Downtown Denver, there are plenty of far superior options available, including the Residence Inn Denver City Center right next door, where we stayed last time we were in Denver. Cannot recommend.