Burj Al Arab Jumeirah

The hotel is very good a true 5 star. The room itself is about 2400 sq ft Duplex. 2 floors and everything worked like it should, the showers, the amenities the bed the furniture. The butler service was very good and helpful. Tari who is from indonesia was very helpful at the items we needed including getting me hooked with a special chanel to watch the Superbowl in my room for a fee of $0.20 cents, her idea not mine. Will go back in a minute. Staff was attentive and very helpful. food was very good at every restaurant we went to. I would suggest to go to all of them if there is time. every one was very very helpful especially Diyor at the breakfast area. He was knowledgeble, courtous and helpful at basically everything including gving us tips as to where to go to during the day, what kind of transport to take and where to look for the items we were looking for.

I have never left a hotel wanting to come back more than I did with this one. The staff were all so friendly, welcoming and professional. This is perfection down to the last detail. We’re already planning our next vacation back here. Thank you!

Very unsafe - 3 security breaches in my stay. Anyone with booking id and name of guest can get into the building. Bad customer call center to retrieve items. Slow service. Broken phones. Armani hotel in Burj khalifa and address sky view are much better

Why 4 and not 5? This is our 3 rd stay at the burj we love it hence coming back but sadly no special loyalty from the hotel as a returning guest. This holiday just didn’t have the same wow feel to it! The hotel is lovely the staff are amazing every single one of them. The suites are the best and get the best nights sleep However little cost savings are creeping in! If you hadn’t been before you would not notice. So many inside the hotel tours now it seems like a constant stream of people just barging their way past This trip we did 5 nights at the burj and are having the last 3 at JHB villas. Have to say regretting not booked whole stay at the villas! They are treating us so well that next year we may well be here instead.

Everything was amazing, the hotel loby itself, the restaurant and cafe. I had the golden capuccino and it was great. Silvia, the waiter, was so kind and lovely I had to write something. She was THE BEST waiter so far based on my experience in Dubai.