Jumeirah Al Naseem

Wow, what can I say? This was our 20th vacation at this hotel and we literally were treated like world cup winners again !! Mr. Azar saliba the GM has created a world that when you step into it you are immediately filled with self esteem. Love and respect. This man goes out of his way to treat all of his guests in such hospitality and a personal touch that is unheard of with any GM I have ever seen and I have travelled the world. Azar leads by example and his example sets the bar for all of his team i feel so high that the level of service is impeccable thoughout the hotel His front of house team are all immaculate and truly welcome you with open arms. Mark on the front door is a true gentleman and all of the reception team, including andrija the concierge and alkisti really are so wonderful. But even before you arrive at the hotel two gentlemen I have to mention Yousef the Operations Manager and Isaac reception manager. These are two people that really recognise you as individuals and treat you as family and remember all the details that make the difference when you are returning customers they are elite hosts we feel - wow cant believe these guys xx Within the hotel, the gym staff bright and Jon will greet you every morning with passion and enthusiasm really enabling you to enjoy your training session so much. Really amazing xx But when you go to breakfast, you really must note the wonderful feeling of meeting Aswin and Emad who lead by example and chef Hassan and Robin Provide the greatest breakfast known to man !! and all the team whose names are now can't remember properly but really they deserve so much credit because your day at the Al Naseem all begins with them and wonderful experience !! The security team throughout the hotel led by Kulwinder singh and Pardeep Singh also make you feel so safe and secure and polite and generous with their time and greeting you every christy and mukhtar in the poolside restaurant also gave great service and are so warm and genuine ! And alexis the guest relations manager was so generous with her time and blessings she really has become a friend to us ! All in all we feel heartbroken to leave you all but we are back in 82 days pls GOD !! Xx love you all !! Nick and hannah sandhu !!

Excellent location and beachfront. Great food and facilities and outstanding service in The Palmery from Emaad and Adnan. Wonderful Rauf on the beach took care of all our needs-he is outstanding The room was spotless and there is a wide variety of restaurants to visit

Jamal and Emad. Very hard working and nice customer service. Amazing experience from them! Very friends and make breakfast and dinner an enjoyable experience every time. Been coming for a few years and everytime they greet us with kindness and happiness! These two work so hard.

Emad best service ever amazing experience the breakfast is so good and when ur there the experience is unreal they make you feel like home and in a paradise at the same time best hotel ever will definitly come back every time i can to repeat the experience

Top Emad gave me an excellent experience, wonderfull everything fully recomended ⭐️⭐️⭐️⭐️⭐️⭐️ went for holiday, everything i see him he gives best advice, best talk and an amazing service , attention and had breakfast of a king 🤗🤗🤗🤗🤗🤗🤗