The Sanderling

We really enjoyed our stay at The Sanderling. I thought our room in the north building was super nice without being pretentious. Perfect at this price point and for the area (Duck). My kids liked the hot tub (open in December) and the fire pits/smores. The staff were all great as well. We’re already planning our next visit in the spring.

I would not recommend this hotel. While our 3d floor unit had a nice view, during our 4 day stay the elevator remained broken. The shower had only slightly more than a trickle of water and the bath tub drain also functioned poorly. Only the smallest of their three restaurant/bars was open, which was inadequate for the number of guests at the property. While the breakfast was tasty, the building had almost no heat. The whole place gives the impression no one cares about proper maintenance. And at very high prices, with various "resort fees" tacked on that jacked up the total. Overall very disappointing.

Last week my wife and I had a wonderful stay at The Sanderling Resort that included celebrating our 60th Wedding Anniversary. We have stayed there numerous times in the past, and were looking for a quiet spot and a relaxing getaway. Certainly this time of year The Sanderling provided just what we wanted. We were impressed with the recent renovations and glad to see that the resort has not lost its beach side charm. As always, it is the staff, and their attention, that make the visit truly outstanding. We would like to highlight several of those folks that contributed to our great experience: • Heather was our first contact at the resort when we confirmed our reservation prior to our arrival. Upon hearing it was our 60th anniversary, she graciously indicated she could upgrade us to a special room. The room she put us in certainly made the stay memorable. Our view of the sunset was one of the most spectacular to date. Her consideration made the trip really special. • Calvin, the Guest Services Manager, was manning the reception desk on our arrival. He also helped with baggage, passed out resort information, and local tips. We saw a lot of him during the stay--seems he spent a lot of time on duty. I suspected that if we had needed some maintenance action, he would have been the one to show up. • Tracy, at the Life Saving Station restaurant, was amazing. She appeared to be the only person working the front of the restaurant and was the waitress, server, bartender, and clean-up. She was always moving, fun, and never missed a beat. • Vicky provided our housekeeping support. Unfortunately, we never had a chance to meet her, but appreciated her efforts and our room was always immaculately kept. • We enjoyed conversations at the front desk with both Callan in the evening and Lisa at checkout. Both very personable and pleasant. We thank all of them for their efforts in making our stay special and memorable. Best regards, Chuck and Phyllis

amazing stay, delicious food, and wonderful staff!!! I'll absolutely be back with my boyfriend and friends to celebrate my 30th in the summer!

I do not know how anyone can give them more than a 1 star review. The restaurant had 1 other table for lunch. When we arrived breakfast was still sitting on all the tables not cleared off. It took us 30 minutes to get our drinks. Another hour to get our meals. When it was time to check out it took another 45 minutes for them to figure that out. There was a total of four people in the restaurant for over 2 hours and they could not take care of us. We did not end up staying in our hotel because it stunk so bad! I have not seen worst customer service than we witnessed!