Rosario Resort & Spa

We have been coming to Rosario Village since the late 1980's. The many times we stayed at Rosario were such amazing stays. The buildings were old, but in working order and seem to add to the charm. The Marina restaurant had such good food as did the restaurant in the Mansion. On this visit reservations were made over the phone and then all other communication was through text message (with phone service at the mansion is very reliable)! There was a TV, but no remote or instructions on how to use the TV. We called the customer service phone number and basically no one really cared that the TV did not work. I was recovering from surgery and thought I could rest for a while by watching TV. Never happened over our whole stay at Rosario Village. Thought we might go to the Marina restaurant, but they had nothing that sounded good there (do not plan on eating there). Basically the whole rosario village seemed like a ghost town. So sad as it was our favorite place to stay on Orcas Island.

I agree with reviews concerning the rundown mansion and missing staff. Check-in was by remote. We were disappointed by the view from the hillside room. It wasn’t as explained during a conversation when booking directly. BUT the staff (by phone) agreed to change our room and moved us to a bayside room. It was nice! We had a nice view and it was obvious that the room was newly renovated. | The room was nicely decorated, the beds were comfortable and the view was lovely. We had a water view through the wooded grounds and could hear the water lapping when our door was open. There were deer below our balcony in the morning and we watched sea otters make their way to the water. With the mansion and its pool closed, there wasn’t much to offer on the property - so don’t think of it as a resort. But if you want some of the best views and spacious grounds to stroll, book a bayside room - specifying newly renovated - and you shouldn’t be disappointed. Just don’t expect much more at this time.

We had always wanted to stay at Rosario after hearing about it for so many years. We booked the Deluxe King Bayside Room. We understood the Mansion was closed due to renovations, but it doesn't appear renovations are being done at all. It was a surreal experience to be there, due to the run down appearance of the entire campus and what seemed to be a skeleton crew running the marina "store" of leftover souvenirs from the past and "restaurant" with a very limited menu and service. While the view from our room was amazing, our room was a huge disappointment for the price point. The room was bare with no decor whatsoever, items in the room are worn, one curtain was broken, the bed was uncomfortable, the bed's dust ruffle was old and wrinkled, the freezer was full of defrosting ice so it was unusable, the tile in the bathroom appeared dirty (so I wore my sandals the whole time), etc. I think the resort should charge half price due to the condition of the campus and the fact the mansion and fine dining is closed. Contactless check-in, with instant messaging communication since there is no cell service. Disappointing experience at Rosario. Loved Orcas Island.

This was a destination for our family & friends for years, and now the new owners have ruined it! They fired Chris Peacock who had this place running excellent, and his mansion tour with music was enjoyed for years! ISSUES! 1) for 3 days there was no soap or paper towels in the men’s bathroom at the marina. 2) new tile in the showers without any hooks to hang your clothes while showering 3) $5 for a cup of coffee, and not opening until after 9:00! Folks that couldn’t understand English serving coffee. Roche Harbor is half that price. 4) the outdoor restaurant plays Mexican music, and serves a limited menu that is beyond a rip-off! This is America, and a Yachting Facility not Mexico! No fish & chips, menu nothing like it was which was full. There was maybe 2 families eating dinner. 5) Mansion wasn’t even open, and there was NO WORK being done like they claimed. The kitchen and restaurant was remodeled in the last 5 years; it’s closed cause they fired everyone! 6) They hired folks at the restaurant that show up & close when they want to! They don’t work hours posted! My 2 trips a year are done! You people have destroyed this beautiful place with poor and completely absent management.

I will start with the positive. The location and grounds are lovely. It is close, if not hiking distance to the Moran State Park which is a not to be missed wonderful part of the Island. The rooms are big, but certainly not in the mansion the picture shows. The Moran Mansion, once the hotel's location for a five star restaurant is now closed. There is now staff on site. The only amenity is the marina restaurant and store, which is not great and closes early. So, when we got there at 8:30, hoping for some late (not really late by my standards) they were closing. It was a hot week and the rooms do not have AC, so luckily there was a fan to cool the uncomfortably hot room. Overall, the location and vistas are not sufficient to make up for the lack of amenities and staff. Then again, perhaps that is personal preference.