Grand Isle Resort & Spa

If I could give a review with more than 5 stars I would! We were originally booked at a different location on the island. Upon arrival we were notified of an issue with our reservation, I made a call to Grand Isle, and they had a villa available and took great care of us! This location was perfect for our family vacation! We enjoyed eating at all of the onsite locations, all were great and we didn’t feel we needed to find alternative places off site to eat. The beach and pool were never overcrowded. The room was very clean, fully equipped, and the golf cart was a great bonus for getting around the property. The beach view from our balcony was amazing! But the best part was the friendly staff, specifically Alecia and Ceyon. They took great care of us, called us by name, and made our trip feel special. The service here was top notch. Thank you so much Grand Isle for helping us out when our original plans didn’t work out, and offering us an amazing family vacation. We had the best trip and hope to be back!

This place was a dream! Everyone was so welcoming and pleasant. Smiles and waves whenever someone walked by you. We stayed in a 3-bedroom condo with an ocean view and it was beautiful. The resort was clean and comfortable all around! Food and drinks were delicious. Beaches were beautiful and never overcrowded. We went off the resort to try some local fare and that was exciting. We didn't rent a car but used Es Tour & Taxi Service (her name was Esther and she was lovely!!) which was quick and convenient. We went on the Exuma Water Sports Boat Tour which was AMAZING!!! Our guides, D and Smiley were the BEST!! Definitely recommend them!! We saw pigs, chickens, iguanas, stingrays, beautiful beaches and a quick hike up to some amazing views. I went with my best friend and my 2 teenaged daughters. We all had an amazing time that we will NEVER forget!!

The staff at the Grand Isle are excellent. The resort is beautiful and everyone is extremely accommodating. I was there for my daughter Lauren’s wedding on December 14th. The weather did not cooperate for the outdoor wedding event, but the staff made it happen with a quick plan B. I would like to recognize 2 people who made a huge difference for us. Alecia was calm and kept us up to date on everything that was going on, she is an efficient coordinator and was always available to us. She never let a question go unanswered. Andecka, who usually works at the Palapa is an amazing and genuinely friendly person. She assisted me with all questions I had regarding food concerns or allergies. She is dependable and a hard worker. She also worked the dinner portion for the welcome party and was wonderful. She anticipated all our needs before we had to ask. The Grand Isle is very fortunate to have these 2 exemplary employees.

Unfortunately, we had an extremely disappointing experience with the Grand Isle Resort. Our arrival at the hotel was disrupted by an unexpected strike by Bahamasair, which prevented us from traveling to Exuma on the scheduled date. The flight was rescheduled for the following day, and despite this being a clear case of FORCE MAJEURE, the hotel refused to refund or offer credit for the missed night. We contacted the hotel immediately after the flight was canceled, both by phone and email, but never received a response. When we finally arrived at the hotel, we were met with a complete lack of understanding for the situation, even after explaining that the flight cancellation was entirely beyond our control. We expected more empathy from a hotel like Grand Isle. The least they could have done was acknowledge that unforeseen situations can occur and try to find a solution. Unfortunately, the hotel’s inflexible attitude turned the start of our trip into a very frustrating experience. I do not recommend the Grand Isle Resort for anyone seeking respectful and compassionate service during difficult times.

Great stay. Smaller resort but tons of food and beverage options. Guest rooms are great and have all needed amenities. Full size refirgerators and full kitchens. Golf carts are available, but we really didn't need ours unless we needed to go to a drive to the liquor store. Hotel is about 20 minutes away from the airport, which is very small and is quick and easy!