Omni La Costa Resort and Spa

My Amex 'upgraded' me to a 1 bedroom Master Villa. pictures online included roaring fireplace, sofa. I expected it to be much larger than it was. The front desk informed us it was newly renovated. When we arrived and looked around, my husband called to ask the front desk if this was really newly renovated and we were informed that it was only the first space that was renovated - not the bedroom/bathroom - which I think is the MAIN space people consider in a hotel room. It was 2 spaces. #1 space = entrance hallway kitchen & dining bench with sofa/fireplace. There were sliding doors to a small balcony which I didn't open as it is winter. #2 space for bed and bathroom. There were no dresser drawers/ cabinets for me to unpack so I lived out of a suitcase that I propped on the dining area bench. My husband requested more hangers to hang up his wardrobe for the next 4 days. The kitchen: had a sink and plenty of pots and 2 electric burners. There was not liquid dishwashing soap or sponge until the day I was checking out. (not helpful) I did try to heat up water and make tea one day, but there was no means of cleaning for 3 days, so it was not a resourceful enticing kitchen. I travel with a mini-blender and made daily smoothies. Would have enjoyed having soap to wash up. The bedroom: the mattress was lumpy and I don't expect this when I'm paying more than $300 night. It needed to be replaced. There were plenty of nice fluffy pillows. The bathroom: The shower had amenity jars fixed into the shower - can't be removed, or opened. The soap jar was non-functional. it has liquid soap in it, but pump did not bring that soap out. It couldn't be opened to get the soap either, so I had to stare at it and desire it while showering without. The rainshower was dripping my entire shower, and I don't like to wash my hair every day, especially not in cold winter mornings... but no choice here. That's okay, it made me crave my morning cappuccino that amazing properties like this one have!! Unfortunately for my stay from Jan 1-Jan4th, the cappuccino and espresso machines were not functional and I was to be satisfied with whatever coffees and teas they could serve. It was the best view I've ever had for breakfast overlooking an expanse of golf course greens. My husband mentioned that he tried to use the room microwave but wasn't sure how to unlock it since they were all locked. It took time, but I managed to hit the right buttons and hold the right buttons for some specified time and unlocked it. I think instructions on the microwave are needed for those that may be unfamiliar with a microwave lock. the property: is older. it is tired. In my humble opinion it is not in the shape to charge the fees it is commanding. There are other options. I will not be back unless the property offers me an opportunity to test out 'fully renovated' rooms that truly are fully renovated. The property is so large and spread out that I'd rather prefer a smaller property that allows me to get to my room or gym or cafe or shop in minutes vs a wintery walk - bundled up - to get to where I need to go. It was an okay experience - average for a hotel; but not really okay for a premium property charging $485/night.

We had a wonderful experience at the spa. Unfortunately, our overall experience was disappointing as a crane used for painting the building right outside our door (Room 605) woke us up the first morning beeping from 9:00 -9:40 am The crane then sat in the street for the duration of our stay. We were really expecting a relaxing and peaceful stay.

This is a great resort for the whole family. Lots to do, beautiful layout, great pools/hot tubs, and excellent service make this one of our favorite places to stay. The kids ask to go back every year! If you can visit at Christmas time, you’ll love the decor. Stunning!

I usually don’t write reviews but I’ve been blown away by the Omni. We checked in on Xmas and they were well staffed and helped us with everything we needed. Over the past three days I’ve seen them go above and beyond many times (something that is taken for granted these days). Also, the rooms and expansive and well priced. We will definitely be back!

We enjoyed our stay at Omni La Costa!! It is truly magical all the time, but especially at Christmas! Santa was there and families were having an amazing time celebrating the season! We had dinner at Bob's Steakhouse (delicious) and our room was perfect, cozy, and warm. Highly recommend any time of year. Truly spectacular!