Kempinski Palace Engelberg

We had a business event with dinner there. Atmosphere was ok, but vegetarian main course was overcooked unseasoned risotto soaked in olive oil with neither vegetables, mushrooms nor decoration. A shame for the price they charge as I have eaten better in almost any Swiss village restaurants. Nobody at my table finished their vegetarian dish, all went back to the kitchen after we tried a few spoons. Meat was seemingly okay…

Very nice hotel and beautiful rooms, I think renovated in 2021. We also attended a first advent christmas lighting which was very well done with childrens chorus and great food and drinks. Thanks for that. Why not the maximum points ? 1. Service quality is not up to a 5star hotel in this price category. Staff is very motivated and eager to do good but one can see that they are in average not very experienced which leads to slippages as no refilling of the tea/cream stack in the room, even after asking for it. 2. In three days at the hotel we had not met one single employee with Swiss origin. We would expect that at least a few would give some local touch. In terms of staff you could not make out the difference between a hotel in Singapore or Engelberg which is disappointing, at least for us.

From the first moments of our stay, the hospitality was exceptional. Mrs Helena was very helpful guiding us through the hotel. Food was very diverse and delicous. Every staff member we came across was very welcoming, props to Mr Korth for making a great team. We will definitely remember this experience and hopefully come visit again soon.

The Kempinski Palace in Engelberg is a real gem. In the very center of the village with a beautiful park in front. The staff is extremley friendly and always ready to help. Mr Nils Korth is very professional .Helena from the front desk welcimes with a smile and she is ready to help in any situation.

I fell in love with the Kempinski brand in Engelberg! This entire hotel was a dream for my two-day stay in October. Every sensory was pleased. The hotel rooms were beautifully decorated; I still dream of the bed. The food was delicious and abundant. The staff was attentive and friendly. The spa and the treatments I had were some of the best I have ever had. Even though it rained the entire two days I was there and I didn't get to experience the outdoors in Engelberg, I thoroughly enjoyed the indoors at Kempinski. I look forward to trying this brand again in the future. Thank you!