El Conquistador Resort

The grounds and amenities are 5 star! Loved the options-boat ride to Palomino island, the water park, 3 swimming pools, daily activities, great gym, golf, tennis-so much to do you almost never have to leave! Very easy to get to El Yunque ( with car) and local beaches. Good restaurants on the property, but outside of the resort were some excellent dining options.

We had a wonderful xmas eve dinner at Bono. Osbel was our waiter and he was knowledgeable, friendly and very helpful with recommendations. He was one of the many wonderful staff at El Conquistador!! We will definitely be back again!! Beautiful place

This resort is an amazing place to stay with families. The look, vibes, location, things to do, and last but certainly not least are the wonderful staff at this resort. That is not to say that you should expect the 4 seasons. There are some signs of its age but nothing that would deter us from coming back which we are already planning to return in 6 months. Special shout out to Jean the lifeguard and Adam the activity person at the waterpark. Just amazing people that made us feel so welcome. The rest of the staff was also great and I am forgetting a lot of names but everyone was top notch. The grounds are stunning, beds comfortable and rooms were adequate. Views are amazing. Can’t not wait to come again. We stayed in rooms 3321, 3322, and 3323 which made an amazing open area for all 10 of us. If you are going to Puerto Rico do not hesitate to stay here. Fajardo is an amazing place right by El Yunque and the Bio Bay very safe. So get out of San Juan and see what the rest of Puerto Rico has to offer. You will not regret it, all 10 of us are looking forward to going back soon.

Overall, the three days we spent here over the Thanksgiving holiday were wonderful. As a family with a nine-year-old who loves to swim, this resort was exceptional. From the swimming pools and water park to beautiful beach on Palomino island we couldn’t have asked for more. Staff was friendly and professional and the room was clean and comfortable. On the downside, we made a dinner reservation on Thanksgiving at Ventanas, requesting the special Thanksgiving menu. However, once we arrived our waiter informed us that they had run out of the Thanksgiving menu that we had requested. Quite frankly, this is unacceptable. Any professional chef needs to plan in advance for special holiday menus so that this never happens. Most especially given that we had specifically requested the Thanksgiving menu when we made our reservation, this situation should have never happened. Our waiter was completely oblivious to the magnitude of this deception and we ended up leaving to find somewhere else to dine and had no traditional Thanksgiving dinner. In terms of comfort, amenities, and facilities, this resort gets 5 stars. Food and dining, however, need to be improved in terms of providing advertised and promoted menu items. Beyond that, while our dining experiences were superb, especially the stone oven pizza and Ballyhoo, menu items were overpriced and very expensive, which results in the feeling of being gouged for an otherwise enjoyable meal.

BOOK IT! From before our arrival, to the time we departed, my family of four had an AMAZING Thanksgiving week vacation at this resort. We spent 5 nights/6 days, and we all agreed (kids 20s, 19, 17) that we cannot wait to come back. Our room (2 queen beds-ocean view-patio to DIE FOR) had the best views! The food—every place we tried—we enjoyed. The private beach: 10/10. The waterpark: 10/10. The common lounge w/DJ so fun! You can truly go to this resort and never need to rent a car. Most importantly, THE STAFF! They were all amazing! From valet, to check in, to concierge, to the restaurant staff, bartenders, hostesses, housekeeping, golf cart drivers, beach staff, etc—everyone was smiling and attentive. We LOVED it, and will be back! Puerto Rico is beautiful!