The Ritz-Carlton, Amelia Island

We very much enjoyed our time at this Ritz property. The beach is beautiful, but I do wish that they would have had chairs out which I don’t think they do until March. Everybody was so nice… Shout out to Winter at the front desk who was just so lovely!! She was kind, helpful, and just a pleasure! And Blake and Chris in coastal restaurant were so nice too!! I do wish the casual restaurant weren’t so bright and loud. Overall, I thought it was a beautiful, relaxing Ritz. The ocean view room was nice but pretty small. This is an older Ritz so I imagine that it will be renovated shortly. But all in all, it’s what you would expect from a Ritz.., many of which seem very similar in terms of what you can expect in terms of service and property.

Just got back from a fabulous five-day stay at the Ritz. One word: Outstanding. The service was truly top notch. The facilities are beautiful and impeccable. And the food was amazing. The tasting menu at SALT was out of this world delicious. Huge thanks to our waitress Olga. Also enjoyed a lovely dinner at COAST. The tacos and mango margaritas from COQUINA were super yummy and I can't recommend them enough. I ate them every day. Would like to shout out a thank you to Heather and Flore who took care of us poolside. Also enjoyed a very good massage at the spa. Will definitely be back!

It's always a great experience at The Ritz-Carlton, Amelia Island! I've stayed at this location a few times, and most of the times, I've opted for the Club Level. I've also helped arrange a private event with cars in the "Ocean Front Lawn" area. A very, very special thank you to Kathy Jeffers, Assistant Club Manager for making me feel at home for this weekends visit! Everyone at the Club Level I interacted with, including Jenny, Marvin, Gregory, and Latoya, were wonderful to interact with! A very special thank you to Krystle, Guest Services Manager, and Tasso from the valet team, for enjoying some time in the Mercedes-AMG SL 55 as part of the Mercedes-Benz Driving Experience Partner Program. Kystle was recently named Five Star Leader of the Quarter a couple of days ago. Congratulations, Krystle! I also want to thank Susie at the Concierge for providing excellent guidance and assistance! Letecia “Letty” is always a delight to interact with upon check-in! It’s always a pleasure to order a glass of custom, house-infused bourbon blends served daily during “First Call” at the Lobby Bar, served by Cody! Thanks Letty & Cody! There are so many options to do and experience, it's hard to get to them all in a day or two. I recommend staying at least a few days. Relax, enjoy yourself. Create memories. This is one of those resorts where it pays to plan your trip as well as you can, perhaps around business meetings or visiting friends in town. A couple of my favorite things is available at no additional fee, the 8 a.m. Nature Walk Embark on a one-hour guided walk led by the resort Naturalist to explore the natural environment and identify plant and animal species surrounding the resort, and the Family Beach Bonfire, Fridays and Saturdays 7 p.m.–9 p.m. Before you arrive, be sure to look up some other restaurants and sight-seeing opportunities in Fernandina Beach, a small town on Amelia Island. If you enjoy an adult beverage, it's always a pleasure to order a glass of custom, house-infused bourbon blends served daily during “First Call” at the Lobby Bar; and they also offer fantastic food, such as their famous sushi offerings!

We met friends there for lunch. We are outside by the pool. Such a beautiful view and the food was excellent. From the time we arrived until the time we departed it was all first class. We stopped in one of the shops and were greeted with a smile and friendly, not pushy, service

Housekeeping touched and potentially damaged medical equipment they had no need to touch - they shoved a nightstand drawer closed on my sleep apnea machine tube. I requested compensation if it was damaged. They sent up a loss prevention guy that inspected the tube and offered sympathy and that's it. I said the damage might not be obvious until the next day. They didn't check in with me the next morning or leave a contact name or number. If I wanted sympathy and no follow up action I could call Comcast customer service. I was taught in sixth grade home ec class that if you make a mess, you proactively offer to fix it -- a hospitality lesson this hotel has not learned.