Shangri-La's Fijian Resort & Spa

This is our third time here at the Shangri-la hotel and we love coming back. We have come here with our kids at all different ages and it's their favourite holiday. Now they are teenagers and it is even better as they could explore the island by themselves and participate in all the activities without our supervision. The staff were amazing. Special shout out to Marley, who helped organise all the pool and sporting activities that the kids (and adults) enjoyed. Pool basketball was a definite favourite, as was the inflatable water park. All the restaurants served up great food and the staff were also friendly. Thank you for a wonderful holiday. We will definitely be back. (We also did the Sigatoka River and village tour, which was a special highlight. )

The people are so beautiful. You are staying at a home in a village. Highly recommended for first time visitors, families and visitors with accessibility requirements. As a family of eight, parents and children are planning our return visit for 2025.

Beautiful resort very friendly ,Napoleon is welcoming and so friendly... talala tim amazing and so humble... our friendly giants. The staff are so happy and always smiling. All guests will feel the Fijian culture and convert in a day . We love you fiji - until next time

The staff are the real MVP’s at this resort. Marika, “Mak” at the main pool ensured our trip was memorable for all the right reasons. We came here to relax and he absolutely made that happen, nothing was too much effort and he was attentive without being over bearing and always made us laugh. Absolute legend!! Activities director poolside was animated and entertaining, exactly how it should be! All of the staff were friendly and helpful - always with a smile, we didn’t have one negative experience where staff are concerned! Food standout was Takali, absolutely a winner for us and our kids and staff here also were fabulous! Kids Club was well run, with a variety of activities and staff that clearly enjoy what they do. The resort itself is a little tired. The rooms are in need of a refurb and facilities need a little refresh too. This didn’t disturb us too much, we honestly came to sit by the pool and relax and that we did! If you’re looking for incredible service, you will find it here. Tell Mak we said hi!!

The resort is very well set up for children. Make sure you go all inclusive but definitely read what's included before going hard on drinks and food. After paying for all inclusive, was disappointed that some restaurants and bars weren't open when they said access to all areas. The resort is getting a bit tired/old with a few things broken but doesn't ruin the experience. Kids club was great, said the kids. 9 hole golf course, awesome. Had the best waiter at the lagoon pool, Marika. He ensured we were having fun and stayed hydrated all trip. An absolute asset to the resort. All in all. Very happy for the trip, but definitely keep an eye on what your racking up come check out day. Would come back with kids again.