Brunelleschi Hotel

Apart from being a historical building, right in the centre and within a few paces of key sites, smart bars and restaurants, this is the most beautiful, truly special hotel. The service was outstanding. Our room was stylish with a most comfortable, wide bed and everything to make our stay comfortable - lush robes and slippers, a HUGE television and high quality toiletries. Delicious chocolate treats! The housekeeping staff came TWICE a day and asked if we needed anything, including new towels and chocolates. The bar was our favourite and after only one visit, the bar staff (Catherine?) remembered my daughter's nut allergy and under their own initiative asked if we needed particular snacks. How thoughtful! Breakfast was off the scale - every delight you could imagine and the staff explained about a particular liqueur with dry biscuits that was an intriguing addition and an Italian treat. Absolutely delicious, extensive range and something to suit any tastebuds. We were taken down into the museum and saw the ancient foundations to the building and what had been unearthed and carefully preserved. The desk staff explained availability to different sites and directions to follow and when we left they were concerned that we were walking to the station and offered complimentary drinks to take. They were genuinely CARING and made us feel special, valued and welcomed to Florence. I cannot recommend this place enough. I would return in a heartbeat.

What a wonderful hotel, in the heart of Florence, steps away from the Duomo and all of the other sights. Hotel was magnificent, the staff was awesome, especially Sabrina, the concierge and the entire staff. We had a very early flight and they packed breakfast for us to take on the plane. I would highly recommend the Brunelleschi Hotel for anyone travelling and staying in Florence.

We are currently staying at The Brunelleschi Hotel. The positives are the location and selection of food available for breakfast. However, the major negative is the bed is as hard as a rock. I’m struggling to sleep at night which has ruined our three night stay. We asked if we can change rooms and they informed us all the mattresses are the same. They provided an extra duvet but this hasn’t really helped. There were no mattress protectors available. It’s a shame because the main reason for booking a hotel room is to sleep and it’s the sleep that lets this hotel down. For this reason, unfortunately I wouldn’t stay here again.

I recently stayed here with my wife and found that all the staff, from the front desk to those servicing the rooms to be the most friendly and helpful staff I have come across. A special mention has to go to the Doorman who was always there to help and assist, from providing an umbrella to a towel to dry our coats after getting caught in a downpour. The Rooms were always clean and well prepared with great little touches of turndown service and chocolates, even earplugs to quell the morning bell chiming of the nearby Duomo, (nice touch) the Bells weren't that loud though. The Breakfast was also extremely good with great service and choice. The Location was excellent, right in the heart of Florence, near the Duomo. It was the attention to detail that has earned the 5 star rating from me. Well done to all those at the Brunelleschi, we had a great stay, thank you.

The hotel was great in all aspects. The staff was very helpful for restaurants, directions and suggestions to meet our needs. The 2 star Michelin restaurant was a true gastronomic. The rooms were clean, well lite with USA plugs. The breakfast buffet what many healthy choices. Great location in the center of the city. A historical location too. We stayed 9 days and enjoyed each day.