Hotel Savoy

Location, location, location. Super central. Lovely staff. Good sized clean & modern rooms. An excellent base from which to explore Florence. The real stars here are the concierges. They arranged a guide, museum entrances, several meals (all excellent recommendations) with huge smiles. They were the foundation or a great visit. There aren’t many facilities (compared to other hotels if this cost - but we were in Florence to see the city - and this is a great base.

Our second visit and as nice as the first. Very accommodating and friendly staff. Helpful with restaurants and shopping suggestions. Appreciate how they remember and call you by name. Loud music one night from across the street. We mentioned and they immediately offered to move us and showed different room options. While touring they moved everything for us and left some treats, classy touch. At check out they noted for future stays to give us a room in the back which is much quieter. Since we spend little time in room, view of the square not really important for us. Hotel is very conveniently located. Highly recommend.

The staff Totally made our stay Made us feel so comfortable, nothing was too much trouble. I wasn’t happy with the suite that was offered and they found a lighter brighter one. All aspects of our stay was more than comfortable. Only snag was that we had breakfast at Restaurant Gilli was fine didn’t mind that. The waiter took my order I specifically asked for Gluten Free even said it Italian as well and I ate toast that was not! Later I was very unwell and lost the rest of the day of my break 😢

We stayed in a Junior Deluxe Suite (lowest level suite) for three nights in early January. The rooms were very well appointed with great layouts and felt very fresh. The service was truly exceptional -- front desk, concierge, bellmen, housekeeping – not a single weak spot. I can’t remember a better service experience at this price point. I would recommend it highly except for one caveat – the square it fronts was extremely noisy our first night with buskers/entertainers playing amplified music until around 1 am. The second night was better (but it was drizzling). The hotel has double paned windows but not the very best kind (I’d recommend they invest in a second set of interior windows which could be accommodated in the deep old window frames). We switched rooms to one in the back because of the noise and it was totally fine (you face an alley). The hotel was very gracious about our noise complaints and did everything they could including tightening up the window seals. So my four star rating is really an average – 5 stars for a room in the back and 3 for one in the front. I see there are varying opinions about the noise in other reviews so it may vary from day to day and person to person. I’d also note that the gym is excellent (for a European city hotel).

nice hotel in the center, the location is fantastic, it allows you to visit the city easily, the services are top of the category, we used the room service and Gaspare the waiter was very professional and accurate, the hotel was very clean and in excellent condition