Portrait Firenze

I had planned to stay at the Four Seasons and was looking forward to it. Sadly, my dog is undergoing chemotherapy, and I wasn't sure I could travel, so had to cancel my night there. The day before my departure, he was well enough that I felt comfortable getting on a plane to Italy. The Four Seasons had booked up, so my husband suggested the Portrait. I booked, not knowing what to expect. I couldn't have imagined a better stay, property, or team dedicated to their guests. The location is perfect, the rooms are spectacular, and the food and ambiance cannot be beaten. the team went above and beyond to welcome me and ensure my stay was perfect. They placed a matted photograph of my beloved Huck(dog) in the room, which is a gesture I will never forget, they had my pajamas delivered to Tuscany same day when I left them behind in the bathroom and they made sure to book the nicest possible lunch for me in Chianti as I made my way from Florence to Tuscany. I felt so welcomed and so cared for. There is no finer establishment in Florence, and I cannot wait to return. Thank you for a stay I will never forget.

Portrait Firenze is truly one of the best boutique hotel experiences myself and my family have ever had. The staff is beyond generous, organized and their attention to detail is impeccable. The property itself is stunning--we were quite generously upgraded to a suite free of charge where they set up an entire space for our young children (complete with a tent, teddy bears and treats), and the suite accommodated all our needs and then some. The location is exceptional, being just teps from the Ponte Vecchio and a short walk to all the major Florentine must-sees--Uffizi, Palazzo Pitti, Duomo, Accademia. I cannot rave about this property enough and we will most definitely be returning. It is an absolute gem of a hotel and we all miss it already! We would give this property 10 stars if we could!

Exceptional level of service by people who love what they do and really care about their guests. Special shout out to Sara, Lifestyle Team Expert, lovely professional who helped us with train tickets, dinner reservations, and great recommendations.

Excellent service, delicious cuisine, perfectly situated to enjoy all of Florence. Elegant esthetic is what one would expect from a Ferragamo hotel. Curated shopping recommendations from Sara! I look forward to returning to Portrait or trying one of the other properties in the group that we enjoyed reciprocity with while in Florence. Grazie Mille.

This was the loveliest, kindest and most stylish hotel in Florence. One immediately feels the warmth and high level of service that the Portrait provides. It is in the perfect location and has easy access to most of Florence which made it so convenient . The Portrait's recommend tours & activities were well organized and top notch as well as their restaurant and shopping suggestions. Loved the winery tasting and lunch as well as the private cooking class overlooking the river. I really could not have imagined a better hotel and a better overall experience of Florence. There are only a few places in this world that can provide this whole package and with warmth. I can't wait to return.