The Atlantic Hotel & Spa

In town for business from Texas. Decided to stop by for a bite. Wilson at Wild Thyme was the man. Great energy and great service. Prompt, friendly, gave great suggestions. Had the Cuban and it was delicious. Would definitely come back. Thank you!

Oh boy, where do I begin? Picture this: you book four massages, show up ready for a relaxing time, and BOOM—you’re hit with a plot twist worthy of a soap opera. Turns out, only three therapists were scheduled, even though we were confirmed for four. But fear not! The spa manager was on the case—by staying completely seated in her office, offering zero apologies, and generally radiating the vibe of someone who would rather be anywhere else. After some high-level negotiations (with ourselves, because no one was helping), we arranged for one of us to go an hour later. She figured she’d wait at the pool bar with a drink. Plot twist #2: the bar was closed! The spa conveniently left that part out. At this point, we tried to get some assistance from the hotel manager, who greeted us with the enthusiasm of a DMV employee at 4:59 PM on a Friday. He truly could not have cared less if he tried. Look, we weren’t asking for a refund, a discount, or even a free drink. We just wanted someone to own the mistake. Instead, we got a masterclass in passive indifference. If you’re looking for a relaxing getaway, maybe try literally anywhere else. But if you enjoy solving mysteries while being ignored, then this is the place for you!

The location in the hotel are so perfect and beautiful definitely have the best views from the hotel especially if you are staying on the water side!!! You know what makes a hotel even better? When their staff is the best! I must say from the valet services and meeting Ferrin he made everything so easy when it came to valet and was such a nice kid!!! Then the bell hop let me tell you he is like the face of the place, Robert!!!! I remember meeting him on day one of staying there an absolutely just fell in love with him he is so I was going so friendly. He make sure he gets you and your belongings all up to your room and all set he is definitely the best!!!! When we think of the Atlantic these are the faces we love to come and see!!!! Every day he was there during our stay. He would always ask us. Is everything OK? Is there anything I can do for you today? He would always go out of his way to help the guests!!!! Geraldo at the front desk is great!!! He is so friendly !!! The only thing we were not too happy about this time around was the cleanest of the room in the cleaning lady that we had she was not the friendliest. You can definitely see there has been a change in the staff if you are a consistent customer there but still love going to that hotel also can’t forget about Faustino and Chris up at the bar area by the pool. They were always so on top of things and very very friendly and outgoing as well they would make you and get you anything you wanted!!! They really made hanging by the pool Feel like an absolute perfect vacation!!! we will be coming back and hope to see all of these wonderful faces again!!!!

Great service at The Atlantic. Centia was so welcoming upon my arrival. She was so warm, smiley and keen to help. I had a lovely, fresh and clean room. It was very comfortable. Location was fantastic and having the complimentary chair at the beach across the street was awesome.

Cake in for a quick stay to attend a conference/training…..Hotel was amazing but by far my fave was Jesus (yes, that’s his name) in valet!!! The most patient and accommodating human being, he definitely made our arrival and departure(s) seamless!!!! Absolutely loved his personality