Steigenberger Frankfurter Hof

If you prefer history, tradition, and a warm inviting atmosphere, this is the place for you. You'll find a lovely old bar with afternoon tea, and a nice sitting area. The staff is friendly and available. The mixed reviews had us hesitating, but given the far more expensive options, and/or the modern/ikea/sterile options we took a leap and booked this place. We fared well. Those angry, confused reviews re the beds and duvets...yes, the king is really just tow twins pushed together, but then our california king mattress is beginning to feel that way. The beds, down pillows and duvets are wonderful. By the way, when one has a duvet, one does not need a top sheet or comforter. The sheet covering the duvet is simply laundered between stays. Easy and sanitary. Now, hotels in the U.S. finally adopted the use of duvets, but still use a bottom sheet and maybe even a top sheet which lead me to belieGermany or Austria.

This hotel hits all the criteria for reasonable luxury -- not over the top, but consistent and a fine experience. Room is large, quiet, with very nice bed. Good lighting. Plenty of outlets (be sure to bring your adaptor with USB ports). Very nice hotel breakfast with huge variety. Notable for the cheeses and breads. I have only one quibble: the rooms have the old-style bathroom tubs, which can be awkward for those who might have a problem climbing into them. Ideally, they would have better grab bars installed, or in a remodeling job, just get rid of the tubs and have nice walk-in showers.

The location could not be better; walking distance to all major places. The hotel is a classic , very good conference room and their cuisine was superb. Their rooms need an update though. What affected me most is the head concierge ; Holger Alexander Muller. He was the best I’ve ever encountered in a hotel ( I travelled to nearly 60 counties so far ) It was very obvious he liked his job. He gave lots of tips about the city and always cheerful, immaculately dressed as well. Just round the corner of the hotel there is Goethe’s house, do not miss it!

Hotel card system shut down/malfunctioned while checking in, until we checked out. We were required to be escorted to our rooms each time we needed access which was very inconvenient. There was a line of people waiting to be escorted and obviously insufficient staff to escort patrons in a timely manner. The room itself was very nice. View was decent. Breakfast was also decent

Old and smelly rooms - to expensive for what‘s on offer! I slept years ago here in lovely clean and airy room in a room with light interior. This time got a room with a double door (you can hear the neighbours breathing at night). Luckily I had ear plugs. Upon arrival was a bit shocked of the old fashioned romm in dark brown (furniture, cushions, carpet etc), which smelled old and mouldy. Slept with an open window all night. Bed was comfortable, bed linen nice and crisp. Checkout was strange, only thing I was asked was, if I want to use the provided credit card. No question about the stay, the room etc. Not very welcoming. Not to repeat, which is a shame, as it is perfectly located. But not worth the money for what you get.