Omni PGA Frisco Resort

From the moment Robert welcomed us aboard the shuttle, it was clear we were entering a next-generation hospitality experience. His thoughtful guidance and genuine enthusiasm immediately set the tone for our anniversary stay. Come morning, the room service team—Russ and Landon—elevated our breakfast into a memorable, almost futuristic culinary moment that surpassed our expectations of what a hotel meal could be. Every interaction that followed—bellman, concierge, and beyond—reinforced the property’s seamless blend of comfort and innovation. Our suite’s view was simply stunning, and the extra touches—plush robes, champagne, mimosas, and chocolate-covered strawberries—brought a modern sense of delight to our celebration. Overall, Omni Resort Frisco Texas PGA stands as a shining example of where hospitality is heading: personalized, forward-thinking, and undeniably exceptional.

OMNI PGA Resort is an absolutely amazing resort. They strive to put the customer first in every aspect. Unfortunately the weather did not cooperate and we could not use the outdoor amenities (golf, pool) but I could imagine they are top notch. If we get down in this area again, we will stay at OMNI.

An Unforgettable Experience at the Omni PGA Frisco Resort I never thought I’d choose to stay a mere mile from my own house in Windsong Ranch, Prosper, TX—but life happens (in our case, a water loss insurance claim and major home renovations). In search of a temporary haven, my wife Terri and I, along with our dogs Joey and Stoli, moved into the Omni PGA Frisco Resort. Little did we know, we were about to experience the kind of hospitality that travelers search the world over to find. From the moment we pulled up to valet, the Omni staff rolled out the red carpet. Check-in was a breeze, the welcome at the concierge desk was personal and friendly, and the lobby bar’s complimentary happy hour put instant smiles on our faces. The sense of warmth and genuine care radiates from every team member here—everyone seems to take pride in noticing when you’re lost (like I was!) and stepping in to help, no questions asked. Dining Delights: • Trick Rider Steakhouse: We were itching to try this place for Valentine’s Day but couldn’t get past what felt like a “no reservations left” blockade. Enter Mike M., the Restaurant Director, who worked some serious magic. Next thing we knew, we had the best seat in the house and a Valentine’s dinner we’ll never forget. Our server, whose name I wish I had gotten perfectly (Aradicado, perhaps?), was also outstanding—attentive, friendly, and made sure we felt like total rock stars. • Apron Restaurant: The good times kept rolling with an early dinner the following evening. My short rib was melt-in-your-mouth perfection, while my wife’s redfish made her day. The Banana Foster dessert? Worth every calorie, and then some! They even brought over the bread and butter from Trick Rider because they knew how much we loved it. Talk about going above and beyond. Top-Notch Accommodations: • Our guestroom is both luxurious and incredibly comfortable—even Joey and Stoli made themselves right at home! Housekeeping is quick, efficient, and somehow always one step ahead of our requests. The in-room dining service showed up faster than we could blink, and not only was everything delicious, but they even surprised us with complimentary mimosas. It’s the little things like that which prove Omni fosters a culture of genuine care and hospitality. Fantastic People: • Owen at the lobby bar consistently greeted us with a smile and remembered our names and favorite drinks. • Mike M. deserves another shout-out for making our special Valentine’s Day dinner truly extraordinary. • The entire front-desk team, concierge staff, restaurant servers, and housekeeping crew consistently exude warmth and professionalism. In a world that can feel impersonal, they make you feel like the only guest that matters. To the leadership of Omni Hotels & Resorts: Your team at Omni PGA Frisco embodies what five-star service should be—accommodating, empathetic, and genuinely joyful in their work. We’ve traveled all over, yet it’s ironic we only had to go across the street from home to find some of the best hospitality we’ve ever experienced. Thank you for turning a stressful time (a gutted kitchen and ongoing home repairs) into a pampered getaway for us and our dogs. We can’t recommend this resort highly enough. Bottom Line: • 5 Stars, 5 Diamonds, 5 Paw Prints—whatever the highest rating is, Omni PGA Frisco earns it. • We’ll be telling everyone we know (and all our social media followers) about this exceptional stay. We’re deeply grateful for the thoughtfulness, creativity, and warmth of everyone on the Omni team. Until next time—and there will be a next time—thank you for making us feel like VIPs in our own neighborhood. With heartfelt gratitude, Garrett & Terri Fox (and pups Joey & Stoli)

Absolutely top notch service! the team at the Frisco Omni was so friendly and professional. The opt out service for housekeeping was great while still being able to text any need for amenities. The grounds, restaurants and pool areas were immaculate!

Unbelievable experience with the staff at the Omni.. I wanted to propose to my Girlfriend and have a unique, unforgettable experience that we can both talk about for years to come! We certainly have that story now that will last decades to come due to the staff stepping in, decorating our room, and making the experience of a lifetime! THANK YOU THANK YOU THANK YOU!