Garden City Hotel

We have been staying here for over a decade and that’s only because my mother in law lives here. It’s the dead of winter now and the only thing on the beds is a sheet and a light blanket. This is New York and yes you can turn the heat on but this is summer bedding and it’s always like this. I have yet to stay at one hotel anywhere summer or winter with linens like this. My daughter was so cold in her room she called down to ask for a third blanket and the response was you already have a second blanket in the room we can’t bring a third . WTF? That’s the craziest thing I have heard seriously ? Is there a monopoly on summer blankets at your hotel. I guess it’s the cutting every corner mindset. Very average was being generous on my rating.

Arrived Friday 6pm and no doorman to assist with luggage, reception had difficulty finding reservation. Room clean, dated furniture. 8th floor toilet flushing power very weak. Housekeeping "forgot" to clean our room first full day. Heat temperature stuck on 68 and could not adjust up/down. Advise guests to inquire in advance if any major events taking place such as wedding, bar mitzvah, graduation,etc since seems that those are given services priority over hotel guests. Polo lounge head bartender Brian is supurb! Great location for walking to village and the LIRR to NYC is across the street.

So I last went here about 9yrs ago and gave them a 1 star. I mentioned in that review that id probably go back simply as they are close to my wife's family and thus this year I did for 2 nights but in hindsight it should have been longer. Completely different experience this time round the staff were fantastic from the girls at the front desk to the young guy who helped with the luggage and the chaps at breakfast to the absolutely outstanding barman (cant remember his name as was several cocktails deep when he told me but he is an actor sometimes) . This hotel has genuine character with quality and you really feel like you are experiencing the real USA rather than the touristy overload elsewhere . Its a few minutes walk from shops and restaurants in Garden City which are as good as you get anywhere and again filled with character. Breakfast selection was very good, not huge but more than adequate but this place sets itself apart with the quality which from the fruit to the bread was exceptional. I NEVER eat scrambled egg in hotels as its rarely edible but I ate two servings both days here it was delicious. It will not be 9yrs before I visit again in fact ill likely be back inside of 12 months.

Classiest hotel on Long Island. From the minute I arrived till my checkout. Clean spotless rooms, quiet atmosphere, elegant furnishings. All the staff was very attentive. Top notch restaurants. Our waiter Vincence was like a private butler at breakfast every morning . Thumbs up to all....D & J Capobianco

The hot water only worked sporadically, we had a false fire alarm on the first night and a wedding on the last night where the loud music went on til midnight. Definitely NOT worth the expensive rates, especially considering it’s way out on Long Island a long way from NYC. Don’t waste your money.