Hotel Bristol Palace

I sued to stay at another hotel when I visit Genoa. I tried Bristol Palace this time. It was great, location was excellent, and the service was superb. Also the rooms very very comfortable.I had breakfast which was delicious. I really enjoyed staying at Bristol Palace. I will definitely stay there again.

I am afraid the hotel did not live up to its 5 star rating.We went on an offer to include one Dinner and a trip to a winery. The winery trip was not really free as we had to pay €500 to travel there. The driver did not know where we were going. We ended up taking a drive along the coast - still paying €500. Breakfast was average and all the supposed hot dishes were cold - to have any cooked items was an extra charge! The Sunday breakfast was a shambles as there were few staff and the room was full - something which the hotel should have anticipated. On Sunday evening we intended to eat in the bar having had lunch out. The bar was closed for a private event so we ate in the draughty foyer. I did complain but the answer was the hotel was very busy. We paid €1400 for what was a disappointing experience. We chose the hotel as we had previously stayed at the Due Torre hotel in Bologna which was excellent.

I stayed at this beautiful 5-star hotel, and without needing to say much, I can confirm that it is an *excellent* 5-star establishment in every respect: exceptionally professional and friendly staff, flawless valet parking service, a gorgeous and impeccably clean room, and a breakfast truly worthy of a 5-star rating. I highly recommend it to anyone planning a trip to Genoa who wants to stay in a top-tier 5-star hotel in the heart of the city.

Very comfortable rooms. Central location close to the opera house, Teatro Calo Felice. The front desk and the bell service were topflight and very helpful. Best service of any of the several hotels we stayed at in our trip to northern Italy.

we choose this 5star hotel, because its in the very centre, the others a little bit out of the centre. the hotel is very nice inside, beautiful interior. it has no facilities like swimming pool and fitness. Bar is very limited and small, so we found a lot around. rooms are small.