Stamford Grand Adelaide

(1) Room leaks water from ceiling, constantly dripping on the window seal and carpet (2) Air conditioner could not cool room even when it was the high 20s, temperature kept going up, like that for all 3 days (3) Everything is old, stained and creaky (4) No hot water one night. Not worth $300 price tag. Most of these issues aren't experienced when staying on other levels. Staff members aren't proactive in offering any type of resolution or compensation.

In need of an upgrade. Rooms were very dated and dirty. Stains on carpet. Musty smell throughout hotel. The best part about our stay was the view of the ocean. Would only go back if there were extensive renovations undertaken. Disappointed with our stay.

We were really looking forward to our two night stay here. Unfortunately, the elevators on the first night were affected by water and were all closed which made a long walk down the fire stairs from the 11th floor trying for some people. We used the service elevators for the rest of our stay. Then that night our air conditioning wasn't working and our room was extremely hot. We rang reception and there were maintenance issues, but were told it would work during the night. Not sure it did. We weren't offered anything as compensation and I paid over $300 a night plus a $200 bond. Probably won't be staying here again which is a shame as the view and location is great.

Lovely place to chill out. Can hide away in your room or experience all that is going on around you in Glenelg and Moseley Square. Breakfasts a highlight. Staff friendly and helpful. Beds comfortable. However the hotel is looking a little tired these days and is in great need of an upgrade. A room refresh would be a great start.

The staff made sure we had a 'festive' stay - champagne at check in , cheerful staff some with santa hats - great room, great service . It was the perfect get away. Complimentary bubbles and canapes before dinner, Recommend taking the package offer - great value for money.