The Leela Goa

We have been coming to this hotel regularly during the winter in recent years and have found it a wonderful place to relax. While the location is amazing we feel it is the staff that make this hotel so special. In contrast to other reviewers I would not single out particular members for praise primarily because there are so many that it would be unfair to do so, as you would invariably omit someone deserving of mention. Suffice to say that this a very well run hotel, and each of the various service teams is tight knit and supportive of each other, led by experienced staff, whether it be administration, poolside, front desk, concierge or the restaurants. The staff really do go the extra mile to make your visit special, generally all you need to do is ask (and often you will not even have to ask - they will simply do things to enhance your stay on their own initiative) The recent programme of room refurbishment has worked well and our room was immaculately presented throughout our visit.

We had a very pleasant stay here at St Regis. We have been here many times before when it was The Leela and were a little bit skeptical when we first booked but we didn’t need to worry as the hotel lived up to the 5* standard. The rooms and cleanliness were spot on. Well done to the housekeeping team. The added bonus was the allocation of the butlers to each guest. Our butler Rishin Dey was very obliging. No job was too big or too small and was fulfilled with attention and a smile. Thank you Rishin. Keep up the good work. What can I say about the food and beverages. The variety and choices of different foods was impeccable. Chef Santosh and his team were excellent. The food was very tasty as always. I would like to mention one of the serving staff in the restaurant, Laxmi, she is the most sweet and pleasant person I have met. Well done Laxmi and always keep smiling. We will definitely be visiting again soon with family.

We really liked the hotel. Pros: 1. Huge territory: • A little island with a gazebo for yoga, where you can also feed rabbits, and there’s a kids’ area nearby. • A golf course and bicycles throughout the area. • There is a villa zone with its own park (which all guests can walk around). • Very beautiful plants, lagoons with lotuses all over the property, and employees who take care of the plants wear national costumes, which looks very atmospheric. 2. Beautiful interiors (I’m picky): • The entrance area is very fresh and trendy, with high-quality materials like marble, wood, and quartz. 3. Service: • We were immediately assigned a Russian-speaking manager who contacted us via WhatsApp and helped with everything, from filling out forms, booking massages/restaurants, to advice on where to buy tea. • The room was cleaned well. • On the beach, there is a call button on every lounge chair, sun creams, water, fruits, towels without any cards, and children’s toys and books. 4. Wonderful beach: • It’s wide with warm water (in the UAE, the water is like this at best in April). The hotel is located on the edge of the peninsula. Even though all beaches are public, it feels like you’re alone. If people enter the beach area, the security makes them leave. 5. Food: • We liked everything. • 40% of the food is for Europeans, and for kids, they prepare pasta for dinner, plus there’s always non-spicy chicken, salads, and a lot of fruit. • 60% is Indian food, spicy but tasty. • One day, there were fewer people, and dinner was à la carte. The hotel also gives one dinner in a restaurant (not in the buffet area). We chose the Italian restaurant, and they gave us a set of dishes as a gift. It was very delicious and atmospheric, and the chef was Italian.

We came to St. Regis Goa for celebrating our marriage anniversary. Nebraska - our senior butler ( yes the butler concept is usp of this property ) and entire team of St. Regis ( Mahesh , Laxmi , Pallavi and many more ) ensured we create memories and take back unique experiences. Our infant kid was part of the trip and she was also given a VIP treatment by entire staff. The property is couple friendly and at the same time ensures full family creates beautiful memories. Nebraska made our trip memorable by making our customised anniversary arrangements. Look forward to visit this property whenever I visit Goa and also recommend to all my friends and family. PS - Don’t miss out the coconut gelato at Oliveto restaurant.

Exceptional Anniversary Experience at St. Regis Dear St. Regis Team, Our one-night stay at St. Regis was an exceptional experience. We were truly moved by the thoughtful gestures and surprises you arranged to make our anniversary extra special. Thank you for every effort that made this possible—we were overwhelmed by your outstanding hospitality. A special shout-out goes to Nebraska for her exceptional pre-check-in care, from confirming our arrival details to arranging thoughtful pre-arrangements that pleasantly surprised us. We also extend our sincere thanks to Akhum from the management team for the delightful property tour, and to Alice and Ayan from the services team for their dedicated efforts in making our day memorable. Ultimately, it is the entire St. Regis team whose warm welcome and unwavering smiles created this magic.We look forward to returning soon. Best regards, Gopinath