Sofitel Gold Coast Broadbeach

Old and tired. Whilst the location is great, this was the worst Sofitel we’ve stayed at. Not clean and in desperate need of refurbishment. Staff were friendly. No mini bar, no water in rooms although you can pay for them on the non-existent mini bar. No bathrobes, you have to ask. We spent 8 nights and nearly $3,500 in accomodation. Very, very disappointed.

We stayed three nights in March. From the moment we were welcomed at our car door by the concierge until the time we left, we had a fantastic stay and encountered happy and helpful staff wherever we went. Our room was high overlooking the river, it was very quiet and well appointed. Despite the many reviews of being an older hotel, it lived up to our expectations. We also stayed once about 10 years ago. We ate breakfast two mornings and dinner one night. Service and food very very good. We enjoyed drinks by the pool and spa. Centrally located with the shopping centre below and any type of foods available in the many restaurants and cafes nearby.

Stayed 4 nights with family and enjoyed this hotel. Very spacious room with a sea view and balcony, great bed and pillows. Coffee machine with new pods daily. I can honestly say this hotel supplied the best breakfast we have ever had, it was outstanding. The only gripe I had was the dining room chairs were tatty looking and in need or refurbishing which spoilt the look of the place. Very close to the beach and walking distance to a large shopping mall. Helpful staff and underground Parking if needed. Pool area was busy but also very cold water!

The staff at the restaurant are 5 star especially Ecko I.hope I spelled it correctly and Eddy at concierge is the best if the best always ready with a smile and a champagne love it. The front office staff see simply amazing they allways smile and always ready to help out no matter what

Excellant, Staff friendly and we appreciated the upgrade. Food and service was something that could not be faulted Will be back