Pelican Bay at Lucaya

Pelican Bay Hotel was brilliant with the basics. They offered clean, quiet (on the interior), comfortable and well managed/serviced accommodations. The room (322) was quite simple with little decor but fresh and comfortable. I especially appreciated that everything functioned properly EXCEPT the wi-fi which was not reliable. The morning breakfast service was fantastic but could have been a bit more varied on occasion. Also, construction noise on the north side of the hotel on Bell Channel disrupted peace and quiet all week and made it difficult to relax by the pools or on the balcony. This was really unfortunate and detracted from the overall quality of the stay but was entirely out of the hotel's control. I would recommend guests choose rooms on the east wing if they need more quiet. The restaurants and bars served great food and drinks. The front desk staff were exceptionally warm, kind, responsive, and efficient. The hotel is a bit on the expensive side given the simplicity of the rooms but I would still recommend it for a solid and positive experience.

We had a great time at Pelican Bay. The staff are excellent! It wasn't that busy but I enjoyed the quiet. We did have some problems with our toilet but they quickly responded and repaired the issue. There are plenty of food options for both breakfast and dinner. We used the ferry to Taino beach every day.

A lovely, quiet hotel, very well located, close to restaurants and straw market. Would definitely recommend for those looking for a relaxing vacation. Lots of beach walks and time spent by the pool. Friendly customer service with 24 hour front desk. Would suggest requesting an upper floor

We had the most wonderful experience here! We'd highly recommend for singles, couple or families. First, we had traveled almost 12 hours and were exhausted by arrival. Andrea was there to greet us, answer all of our questions patiently (we were so tired) and she was friendly and welcoming. We visited the front desk a few times during our stay and we also saw Channing, who answered our questions and helped us book and excursion. She was so friendly and offered great assistance. The property was gorgeous and I watched the staff take care of all the plants, trees and flowers each day. I appreciated the investment they put into the property grounds. The room was a good size for us two, clean and had plenty of space. The bed was comfortable and I utilized the desk almost every day. I loved the view from the balcony and spent a few mornings there, enjoying my latte from Zorbas. We loved how Pelican Bay was within a few minutes walk from various restaurants, easy access to beaches and we felt safe walking in the evening. We ate at Sabors a few times, I recommend the chocolate martini and fritters. We also appreciated how the staff greeted us as we walked around the property, we felt acknowledged and respected. I've already told family members that we recommend Pelican Bay and we will definitely return there for another vacation.

Stayed for a week with 2 kids and wife. Nice rooms quiet resort very friendly staff, boat to Tarino bay was quick and easy. Gym was very good. breakfast was good but not much variety was the only drawback. Reception staff were all very friendly and helpful esp Amanda. You could walk to beach in under 9 minutes of you did not want to get boat to Tarino beach /resort. Very close to lots of restraunts and lucanyo market.