Sandals Emerald Bay

This was an excellent couples resort but soon to be a family resort within the Sandals family called Beaches. Excited to return with kids. From what I can gather, they plan to redo the resort and obviously the housing to accommodate families. The location is excellent

They just closed this resort with 2 weeks notice and canceled our vacation!!! We were planning our 5th Sandals vacation and paid in full. Now i have a couple of weeks to find another place to go while they tied up 10,000.00 on my credit card. This is a disgrace - 2 weeks!

The food was not very good, food choices were terrible, restaurants were closed a lot of days, best food was at the Drunken Duck Pub, not a good experience. Was at Emerald Bay in 2016 everything was great, would not recommend this resort, we will never go back. We were celebrating our 50th wedding anniversary and were very disappointed. I guess they didn’t care anymore, because on August 15th they are closing the resort to convert it into a Beaches resort. Sandals is not the quality they used to be, this is the 10th year in a row that we have been going to Sandals resorts. Was not the quality and service that we paid for, one of Sandals most expensive resort.

We have been going to this resort for years always the Villa with private pool and have felt like we were home! WAIT - this will no longer be the case. Emerald Bay is now going to be a BEACHES!!! This is a huge loss to the group of Sandals adult resort list. We were notified via email on 7/31 that the resort is closing to become Sandals BEACHES on 8/15. We have December and March reservations for the next three years already booked. Major phone work yesterday. I feel like I have lost home away from home and very dear friends. You will all be missed. Since we love the Sandals products we will remain loyal and maybe see you at another resort in the future. God Bless you all, My sincere thanks to Jeremy and his staff for many happy years. Mary Alice and Ross Eckert

First of all, the actual view from the room is of a burm with weeds. Beyond that is the ocean. Red flag warning the whole time we were there. We weren't allowed to go snorkel or use other equipment in water. The only thing to do was walk along the beach which I did zigzagging thru all the plastic trash. The resort next door had a cleaner beach front. The food was ok. The drinks ok. The workers were not trained in high end customer service. Bottom line is, you pay 5 star price but receive 2.5 star quality. My husband and I changed our flight to go home a day early. I would never recommend this place