Demetria Hotel

Great Architecture, Poor Design. Huge room with tiny basin area with a faucet that sprayed on you and floor when turned on. Hot tub sized bathtub with house shoes but no robes. No amenities- no heat, no hair dryer, no blankets, no shower gel, no turn down service, no maps of city, rarely a concierge and front desk had zero information about coffee shops or restaurants. 15 minutes to find a blanket and get to us. Hair dryer had to be signed for to have in room.

This hotel is a paradise in the middle of the city. A lot of art objects and details, some special attention to small details as light, colours, decorations ... I consider it as an art hotel, where in each moment something new can be discovered.

Arrival was very smooth, check-in without any issues. Angel took us to our room and was extremely helpful. Rooms and hotel are modern looking and very stylish, we were placed on the 3rd floor with city view, loved the facilities. We were there for only one night, hotel needs to work on communication and procedures for late checkout in order to make proper arrangements with time, we were promised a call back and didn't get one until we call them back. We definitely will be back.

Epic stay, I was greeted by Roberto so ready to make feel at home, he actually remained me To Alfred from Batman. As I arrived to my room I fell so light and unbothered The bed was suuuper comfortable I had the room With a bathtub and sooo needed ( I had a early appointment at the embassy and I needed to be relaxed and ready for it ) I ordered flautas de pato ! Sooo delicious and well presented perfectly paired with a glass of wine I had a view of the street but I could hear nothing from it. Slept like a baby. The whole staff was impecable Special kuddos to Cesar with the food recommendations and always ready to help Angel was literally and Angel making sure I was on time for my airport rode and picking up my visa from the embassy Highly recommend this place for any occasion The pool and the gym at the 4th floor was perfrcr For a sunny day. 💕

1 month before arriving at Demetria we communicated with the hotel to tell them we were getting married the day before our stay and were staying one night at Demetria before going to the airport for our honey moon the day after. I asked them if they could decorate the room with some flower petals or something for us and they said yes (but this did not end up happening). My husband is from Guadalajara and had heard many great things about the hotel, I saw photos and it looked so romantic and artistic so we paid the 250 USD for one night. It was something we were very excited about. When we got to the hotel we heard booming music and they told us there was a pool party upstairs. And that we could get in free if we wanted to. We were exhausted from our wedding and wanted to take a bath and a nap in the beautiful room before going for dinner and coming back for the night. The music was vibrating the walls and we heard screaming and shouting that lasted all day. We got there at 3 o’clock and the party went until 10 pm. We tried to nap but had to put music, white noise, and run the bath in order to not hear the music so loud. But even then the room was still vibrating with the bass. We went out to dinner and came back to the same noise. We turned on a movie to distract from the noise and get to sleep to get up early for the airport in the morning. The music finally died down and then in the room next to us 5 minutes later the party continued for some. The music was heard even louder next door then it was at the rooftop pool party. We had to call reception and they got it turned off and we went to bed, but again at 1 am it started and we called again. In the morning we left to the airport feeling like our money was not well spent. Demetria was a very beautiful hotel, but we wish our stay would have gone differently. We were dissapointed. We wish the hotel would have contacted us ahead of time tell us about the pool party and give us another option to stay another night.