The Ritz-Carlton, Guangzhou

I would like to express my sincere gratitude for the exceptional experience I had during my recent stay at this hotel. The staff were incredibly friendly and attentive, making us feel welcome from the moment I arrived. Particularly, Samuel Liu, manager on duty, was very attentive, thoughtful, and made sure that my stay could be as comfortable and relaxing as possible.

The hotel boasts 142 rooms and suites, each adorned with classic French decor, including Louis XV furnishings, chandeliers, and marble fireplaces. Modern amenities are seamlessly integrated, such as touchscreen controls and flat-screen TVs concealed within mirrors. Bathrooms feature iconic gold swan taps and plush peach-colored towels, a signature of the Ritz.

The Ritz-Carlton is synonymous with luxury and impeccable service, offering an experience that consistently exceeds expectations. Guests often rave about the elegantly appointed rooms, featuring plush bedding, sophisticated decor, and high-end amenities that ensure ultimate comfort. The bathrooms are a standout, with marble finishes, deep soaking tubs, and premium toiletries from brands like Asprey or Diptyque. Service is exceptional, with staff paying close attention to details—whether it’s a personalized welcome note, nightly turndown service, or prompt responses to requests. Many locations also boast breathtaking views, from glittering city skylines to serene ocean vistas. That said, the luxury comes at a premium, with room rates, dining, and additional fees adding up quickly. While most properties maintain a high standard, some older locations may feel slightly dated compared to newer, more modern Ritz-Carlton hotels. Overall, it’s an ideal choice for travelers seeking indulgence, whether for a romantic getaway, a business trip, or a special celebration.

Good stay! Staff are attentive to my needs during my stay. Proactively asked if any extended check out required which is key to travelers. After a full week of traveling checking in/ out in 4 different cities, Ritz Carlton Guangzhou breakfast is one of the good one which serve freshly cooked hot porridge/ Cantonese Dim Sum in front of me to warm my asian stomach before I hit off the road again. Thank you

I would like to express my sincere gratitude for the exceptional experience I had during my recent stay at your hotel. Initially, I had no particular expectations, given that the hotel has been in operation for over a decade. However, this stay turned out to be a truly delightful surprise. This morning, I had a wonderful conversation with Cindy Tan Yunlei 谭 云 蕾 at the Club Lounge during breakfast. Our chat was so enjoyable that it felt like reconnecting with an old friend after many years. What impressed me the most was the genuine care and thoughtfulness demonstrated by the hotel. It was evident that your team truly prioritizes guest satisfaction, going above and beyond to provide the best possible experience. As someone who frequently travels for business and has grown somewhat indifferent to hotel stays, this level of heartfelt hospitality was both unexpected and refreshing. It is rare to encounter such sincerity, and I deeply appreciate the warmth and attentiveness extended to me. I would like to extend my special thanks to Cindy for sharing her stories and making my day start on such a positive note. My heartfelt appreciation goes to the entire team at The Ritz-Carlton Guangzhou for creating such a memorable experience.