Chewton Glen Hotel & Spa

Took my partner for her 60th birthday. Arrived at check-in desk at 15.50, (check in time was 1500) was told room was not ready,so told to wait in lounge and they would come and get us. 55 minutes later still sat in lounge,as we were going out with friends at 16.00 went back to desk to see if room was ready ,it was but it seems we had been forgotten about. Hotel is advertised as 5 star,unfortunately it looked and came across as more like 3 star. Overpriced at the £560 I paid for one night. The one upside was the breakfast was first class in every way. Staff were also very friendly.

Very enjoyable family trip to Chewton Glen for Afternoon Tea on Good Friday. Very well looked after by Emmanuel and Drew in particular. Enjoyable selection of sandwiches, cakes and patisserie and of course scones. And a glass or 2 of champagne. Thank you for a very smooth service and enjoyable interactions.

Very enjoyable stay for all the family. Stayed in an Estate room for our party of three which was comfortable. The room was too warm when it came to settling down for the night and we couldn’t get the in room thermostat to work despite dialling down to as low as 14 degrees. Having the air conditioning on would have been too noisy for sleeping. Despite this, the facilities were first class, the Kids Club very enjoyable for my 9 and 11 year old. The reception staff were so incredibly helpful and polite and nothing was too much trouble. Breakfast had an air of craziness about it, in contrast to other areas of the hotel.

Afternoon tea was incredible, we came here to celebrate a family retirement. We had 6 adults and 4 children under the age of 10. The kids afternoon tea was amazing which they loved. In our group we also had a gluten and dairy allergy individual and wow they certainly catered well for this, was the best afternoon tea experienced for someone with allergies, was Incredible. The grounds are beautiful, staff were incredible, friendly and passionate to provide a great service. Staff interacted with the kids which was great. I 100% recommend a visit.

My family and I have just arrived back from 4 nights at Chewton Glen and we were all very impressed. The hotel is close to the coast in The New Forest on perfectly manicured grounds but also a close walk to more natural areas such as forests and beaches From our arrival the staff were wonderful, very polite and keen to help. The service throughout the hotel was excellent, from the spa, to the restaurants, to the front of house and bar. There was a real old world charm to the hotel and staff, We were based in a Croquet Lawn room. We found the room spacious, clean, traditional without appearing aged. There was a lovely view of the lawn and room was based close to most of the hotel amenities. It was a family room, with one large bed and a sofa bed in the same room. A large bath and shower with a separate dressing area. Room did get a little cold in the night but i'll blame that on my lack of ever being able to work the heating in hotels. Is it just me or is operating a space shuttle easier than hotel thermostats.... The food options on site were good. The bar menu was limited but nice. The Kitchen restaurant was good, we visited a few times. Staff there were particularly good. Prices were high as you would expect from a 5 star hotel but standard was decent (don't expect Michelin star but expect comfort food - it is a James Martin restaurant after all!). Also there are plenty of pubs nearby for a good meal too, we went to the Three Tuns and Lamb Inn - both excellent. The bar itself was well stocked with some premium spirits and an extensive wine list with an in house sommelier. All the bar staff were personable and helpful Breakfast was ok. Could be a little busy and fresh cooked options took a little time and occasionally were not as warm as we would have liked. Choice was decent and staff again were great. Loved the spa - the main pool was very impressive. Beautiful room with large pool and plenty of sun beds. Children were only permitted in specific times in the morning and afternoon. That was no issue for us, you just need to plan ahead. Water was warm and whole setting was clean and inviting. The kids took part in some activities such as horse riding and sheep walking. Both were a great way to spend time. The outsourced horse riding at Coombe Stables was just perfect, kids loved it. I highly recommended this hotel, we lucked out with the weather. Would i have had as good a time if we were not able to venture into the grounds or locally? Maybe not but if you are visiting the New Forest during the spring and summer months don't hesitate to use this as your base to the area Thanks for a lovely stay