Chewton Glen Hotel & Spa

Spent Christmas at Chewton Glen for the 2nd time (first time 2019) - and it was exactly as good as remembered. Everything was perfect from arrival to departure; the room was excellent, food and drinks unbeatable - and the personal - yet professional - service is totally outstanding. Can’t give Chewton Glen enough stars✨ The attention to every guest from the staff does not get any better. So if you plan to stay at Chewton Glen do not hesitate to book - and enjoy the beautiful surroundings as well as the activities available, the beautiful room and attentive staff making you feel special at all times.

The stormiest darkest pre-Christmas birthday treat for my partner! Arrived and royally greeted by a member of staff at check in (with dark hair ((sorry I’ve forgotten their name)). A very warm and bubbly show to our room for the night, a person who clearly loves Chewton Glen and their job. The room was a Croquet Room, it must have been an upgrade as I was expecting a bedroom for the night! We were totally thrilled with our room, a huge bath, huge shower, walk in wardrobe area, view across the lawn. Lounge / TV area etc. The stay was 10/10 and we’re forever thankful to the CG staff that made this possible. Breakfast and facilities were faultless. Will return for sure!

absolutely great experience and stay, great facilities and awesome treehouses where we stayed. Edward the concierge for these treehouses was awesome and we cannot wait to come back!!!

Lovely hotel but room for improvement. Pro’s: staff are friendly; treehouse and hot tub is lovely, spa is good too and food at the Kitchen by James Martin is great. I’m sure the indoor tennis centre is nice but didn’t see it or use it. Con’s: multiple items added to our bill at checkout which we never ate or drank, got these removed but no real explanation why they were on there. Dirty cutlery in room. Had to ask four times for extra cutlery to eat our room service dinner which meant food went cold. Steak was very tough even though cooked medium rare and at £45 per steak plus service charge it shouldn’t be. I think it’s rude to add discretionary service charge of 5%, including on the cost of the room, to bill without first asking, especially when taking into account the prices. If staying in treehouse at over £1000 / night I wouldn’t expect an extra charge for newspapers especially as we were not told there would be a charge when asked if we wanted a newspaper in the morning. Overall slightly disappointing despite the hotel being in a lovely setting.

Fabulous tennis and excellent staff at Chewton Glen, but the hotel and site look and feel tired in places and in need of capital investment. My husband and I recently stayed for 5 nights at Chewton Glen for a winter break, early in the New Year. We had a wonderful time, primarily because the staff and the quality of the tennis were both excellent. The new indoor courts are beautiful and the best we have played on, anywhere in the UK. The tennis coaching provided by Matt, the Head Coach, was brilliant. The hotel and site, however, looked and felt tired in many places and not up to five-star standard. We stayed in a master suite which was beautiful, but it had a strong musty (stagnant water) odour which may have been a health and safety risk. We reported this and the staff attended to it, but it was not properly resolved, and the same smell persisted in reduced strength. The staff did their best, but it really needs the management to sort it out. We would like to record our particular thanks to Matt at the Tennis Centre. He really made our stay successful because he put on excellent tennis social sessions and was very helpful to us during our stay. We would also like to record our thanks to the porters who were all excellent and particularly Andy Sherwood, who was outstanding in his demeanour, helpfulness and knowledge; also to Christina on Reception who gave us a very warm and efficient welcome and again was particularly helpful.