Hotel Nacional de Cuba

It was my first time traveling to Havana. Staying at this hotel was magical: checking was fast (they checked me in early), the staff was friendly and professional, the room is comfortable, air conditioned. History of this hotel is impressive. A lot of beautiful original decor. Breakfast is delicious - buffet style and a lot of verity. Special thanks to Yarelis relaciones publicas (public relations of the hotel). Very friendly and professional staff. Lots of live music. Great atmosphere.

Hotel full of history and beautifully restored keeping the old world charm with modern amenities. Rooms large and bright, very comfortable. Staff lovely everywhere in facility and knowledgeable about hotel history. Location of hotel and ability to eat/ drink outside is beautiful.

This gem of a hotel is really worth a visit. We stayed there only one night but wished we had more time. The atmosphere is unique as you are taken back to the Havana of the 40's and 50's which no longer exist. Most of the furniture dates back to that period and there are plenty of photographs, memorabilia, including the menu choices made by famous people such as Winston Churchill, Frank Sinatra, the Mafia Mob of the 1946 Havana summit. On the down side, rooms are tired and the bathrooms need updating and a bit more TLC. Having said that, however, the beautiful grounds, the garden bar, the restaurant etc. surely make up for any shortcomings. I highly recommend it for those people who want to breathe the Havana "golden" day atmosphere and are not too bothered if the shower doesn't work to perfection or if only 1 of the 4 lifts are working.

This hotel is a trap. Nothing has changed since the 80’s. No plug. No hot water in the shower. No good matresses. Except old men porters, staff is not friendly at all. Prices are also very high for what it is and cuisine very basic. Don’t even hope tours of the hotel are nice : you will be among 50 people and will hear nothing. There is so many other hotels in the city than Hotel Nacional.

We had such a great experience during our stay in the National Hotel. Dunia! Dunia was the best, she helped with settling us and made sure we were accommodated and comfortable during our stay. Talkative, knowledgeable and extremely kind and patient; our trip wouldn't be the same without her. Special thanks to Alfaro from the garden bar, he was kind and served us during late hours always with a smile in his face. And also Dayana from the breakfast buffet always attentive and kind to us. Great stay!