Heston Hyde Hotel

Dreadful experience no warning the hotel is being used to house people other than regular paying guests. The reception is full of black bags of laundry with name tags on. Lots of groups of young men everywhere with several outside the main doors smoking weed with the smell everywhere and the security staff totally ignoring them. Felt very intimidated despite the 6 security guards sat in the lobby. Rooms tired. ALL facilities closed with no prior warning despite what the reception staff said. We would not stay here again, and should have taken note of all the security guards and dozens of cycles in the car park when we arrived at the hotel We were also asked to pay a 50.00 deposit in case we damaged the room!

Very comfortable super king bed, good size rooms, clean, free onsite car parking & very helpful staff. Modern & spacious foyer area with plenty of seating & helpful concierge. No pool, restaurant or spa as originally advertised but it was not an issue as this was highlighted at the time of booking & a reminder message was also received a day before arrival. Perfect for a short stay. Can be a little noisy but expected with the location & proximity to the airport & motorway. Would be more than happy to stay here again.

Save your money do not make this booking. The hotel is clearly surviving on its old glory. All facilities are closed and you only find out after you’ve made a booking. There’s no bar restaurant or pool available. Upon arrival will be asked for a damage deposit which we weren’t told about prior to booking. The rooms are large and spacious however there’s marks on the walls damage to the property and we could hear other guests throughout the night. The beds are very uncomfortable as they are two singles put together with duvets for two singlessawn together. There’s refuse sex in the main entrance and if you’re looking to impress this will not be the place to do it. There’s no dressing gowns poor water pressure in the shower. And you can hear traffic through the windows all night long.

Hired the wedding venue at Heston Hyde. Fantastic spacious venue. Polite and helpful staff on the night. Event coordinator at the hotel, Amandeep, was helpful throughout the wedding arrangements and accommodated all our requirements. I certainly recommend Heston Hyde as a wedding venue. Thank you!

Unfortunately the hotel was not up to a habitable standard - rubbish bags in corridors, clothes strewn around the property, worn rooms and all amenities closed. Other reviews have correctly stated that this property is being used to house government guests, which I do not take issue with, however the standard to which the property was being run meant I did not stay at the property. If you’re seeking a stay local to Heathrow, I’d highly recommend other average chain hotels over this one.