The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

keedy was an amazing help on the beach! very kind and helpful did a great job took great care of us. i would definitely recommend coming to the beach and getting a cabana if you ever get the chance the workers are all kind and very helpful. do check it out

We stayed here because we were coming for the orange bowl. So we had very little time to use the "resort" benefits. The room was beautiful! We had stayed at a hotel in south beach right before since we only had a few days. I definitely preferred this hotel to the marriott in south beach based on the hotel look, set up, etc... but both places had wonderful employees! The water at south beach was much warmer and clearer- but it was January so I'm not sure if it would've been different at another time of year. They gave you wristbands and im still not entirely sure why haha. We ate at Playa and our food was really good! I love that there was a QR Code in my room to be able to tip housekeeping! I never have cash! Unfortunately, they did not have that for valet. I felt so bad because I couldn't tip the guy who got my car when we were checking out. Again, it was beautiful, people were friendly, 15/20 min from airport, and just so many benefits. Again, I had very little time to enjoy the "resort" piece (which I obviously had to pay for) but it was a great place to stay!

Lovely hotel, great location right on the beach with amazing ocean views, nicely appointed, a yummy cafe with great coffee and sandwiches and lobby bar, we appreciated the service from Joe the concierge and the hotel service overall. Definitely worth the trip!

Great hotel, great location and great service. Even with the main pool being under construction, we still got top notch service from the pool and wait staff from the poolside restaurant. Marty at the Bell stand was super friendly and awesome as he held our bags until we were able to check in, Brenna at the front desk was very polite. Counter Point was a great stop for a fast coffee and breakfast sandwich and was super clean despite being pretty busy. Overall I would absolutely recommend this hotel!

Do not stay here! Wow, from the staff to the rooms to the general upkeep, this is a terrible hotel. Admittedly I normally dont stay at Hilton properties, and I have now been remined why. It started when talking to someone on the phone at the front desk before arriving who didnt know the top floors didnt connect accross the hotel, and told me I was wrong, to being checked into the wrong room, then being told that once I entered the room, there was nothing that could be done - that was my room. Side note, I have stayed over 700 room nights in my career, and never had anyone say that to me EVER! I was floored - then he just dismissed me saying he was a manager. The "suite" we are in has water stains on the ceiling, paint chipping over the bed , no drinking glasses anywhere, and the AC is unbelieveably loud. Part of the outside is under construction and the other part looks horrible. Oh and the valet told me if I paid him $20 more than the rate in cash, he would keep my car nearby so I could get it quickly - nothing like an early shakedown. I have no idea how this hotel sercured Curio Collection status - it is werent on the beach it should be at the bottom of their portfolio. And the upgraded WiFi is like dial up. I stay at a lot of hotels and this experience is one of the worst, and its not cheap. Stay anywhere else.