Island Shangri-La, Hong Kong

I must confess Shangri-La was never my first option due to loyalty membership with other brands. However I feel compelled to compliment the newly renovated rooms! Designed fantastically with so many useful features, this is one room which is truly designed with the user in mind. pull out tray for your shoes ✅ Open wardrobe concept for more space easily storing two luggage’s ✅ Built in Hairdryer holder for a proper hairdryer meaning no wire to uncoil daily or filthy unwashed bags to fiddle with. ✅ Bedside pullout drawers with an inbuilt plug and wireless charging for your devices. No dangling wires ✅ USB sockets all around ✅ Filtered water dispenser ✅ Guest Fridge, no need to rearrange the mini bar for your own drinks ✅, albeit not very cold. Sensor activated night light that switches on when it detects motion ✅. Can’t decide if I love it or hate it but I guess it was carefully thought out. Will be my hotel of choice the next time I’m back in hk.

Best experience as always. The team was super helpful and it feels like a second home. Coming back to the hotel and seeing familiar, happy faces…makes you feel like a family reunion. Vanessa, Creamy, Ella, Ronka, and Joy were superb. We felt safe and ensured that all the kids will be look after. They took the trouble to decorate the rooms and met all our requests for the double-birthday celebration. We can’t be more happy. Vivian and Nicole were there to greet the family upon arrival and at dinner. The family left feeling happy and missing their thematic rooms. All the rooms are beautiful appointed and the family hangout and pantry are well stocked and ready to fulfils all parents can need for their children. Can’t wait for our next trip to HK!

Really good hotel, great location above Admirality MTR /Pacific Place shopping mall. Rooms were excellent - clean, spacious, quiet and comfortable. Breakfast buffet is extensive ... western, Chinese, lots and lots of quality options. But the breakfast experience is a little chaotic - queueing to be seated (even when not busy) and then ordering coffees can take a little time. Not bad but just not very slick. Only real irritation is the wait for / in the lifts ... too many rooms in the hotel for five lifts, and at certain times it can't cope - lift often stops at most floors on the way up / down. That said would certainly stay here again. Big thank you to Tiffany who was hugely helpful on sorting restauarnts, info for Ocean Park, etc, etc - she was fabulous.

This review is a little belated but we were thrilled with our stay at the luxurious Island Shangri-La hotel in late September and have been telling our friends and family about it ever since. Our trip to Hong Kong was to celebrate our 15th Wedding Anniversary and my wife’s birthday and we cannot thank the staff and management enough for the upgrade to a newly renovated Peak room, surprise decorations in the room, the champagne, chocolates and daily treats plus the delicious birthday cake. Melanie and the team from the horizon lounge, reception, concierge team, Claude and the porters, Cafe TOO restaurant, housekeeping and especially the superstar guest relations team of Kaysie and Celina were exceptional with their customer service and the VIP attention we received during our weeklong stay. We highly recommend this hotel and plan to return on our next stay. Thank you again, from Andy & Athena.

One of my most favourite hotels. The location is superp and convenient. Love the rooms and the view . The rooms have everything one needs and very spacious. The team of staff were very friendly and very very helpful especially the Front desk and Concierge teams. The food in the Horizon Club lounge were always very good.