Lanson Place Hotel Hong Kong

Our one week stay at the Lanson was truly unforgettable, thanks to the exceptional service and warm hospitality we received. From the moment we arrived, Ryan's friendly welcome set the tone. The Concierge Team - especially Jin, Holly, Kenny and Wilson - were amazing. Po and Keithlyn made breakfast a daily delight. We felt incredibly looked after every step of the way. A heartfelt thank you to the entire team - we hope to return to the Lanson on our next visit!

When I checked in it was already very late, around 11 something, I soon realized that I could not turn off the useless TV. I called the front desk, and it took them a long time to send someone to fix it. When he finally arrived, he realized that he could not turn it off either because the remote control was out of battery and there was no way to unplug the set. It took him a long time to get new batteries. The TV was finally turned off after midnight. Early in the morning, about 5:30, suddenly the faucet in the bathroom started running water. I did not know what to do, I was too sleepy to wake up and then t was too noisy for me to continue to sleep. I had to get up and gave it a few good hits. It stopped. When I sat down with a cup of coffee in the breakfast, a service lady came up and told me that my room does not include breakfast. I said to her please check, I remember I made sure that breakfast was included. She left, and never returned to me to tell me that she made a mistake or anything. She did not even came to ask me what I wanted to order from the menu. When my friend joined me on the table who also stayed in your hotel came, the service lady immediately came over to ask him what he would order. I then told her, after she took the order and about to leave: you never asked me what I would order! She took my order without any word. What do you think my experience of the stay was?

Newly renovated hotel (SLH (small and luxury hotel) group). Absolutely no regrets coming here with top notch and personalized service from Jin, Damon, Kenny and Eric. The small touches in the room, amenities and lobby were amazing; eg one can order extra water using an app, there’s fresh bakehouse egg tarts (there’s no need to do the queue) waiting for us at 0900 hours daily in the lobby and free flow Prosecco in the evening. The self service laundry room at level 5 is also a hit with high quality commercial machines and detergents (useful after you come back from one of the trails). I also love the thoughtfully designed work desk with multiple adjacent power points. Will stay here again during my next visit to HK. Highly recommended!

The staff were friendly and helpful. Our room Was well appointed. The breakfast was fresh (hot and crisp bacon and hash browns, which are so often soggy and cold in other hotels) and ample. Quiet due to double glazing. Conveniently located for shopping, eating and transportation.

one of the best hotel during my MARCH journeys, I stayed at Sheraton Waikiki, TOKYO JAPAN hotel toranomon hills ,and then to KOYOTO at MITSUI GARDEN hotel, and to HANOI VIETNAM at GM PREMIUM HOTEL , and final stop at LANSON PLACE CAUSEWAY BAY HONG KONG ,,when I arrived at hotel the front desk young lady give me and my wife a warm greeting,bring us go inside the guest room to check in ,and the staff bring us to our room , when I first get in hotel room , I am surprise that the room I booked was so big and beautiful, everything like brand new , and feels so comfortable, and the room equipped most you needed,especially all the staff of hotel so nice and helpful,, and the price of the room reasonable and affordable, overall this one I love the most, once again thanks to all staff of the hotel , especially that from desk lady check in for my couples that day hopefully next time I go to HONGKONG I definitely stay at this hotel