Halekulani Hotel

A wonderful island of serenity in busy Waikiki. Simply the best service and staff in every aspect of the hotel (rooms, pool, restaurants, bellmen, laundry, etc). Polite, friendly and helpful in everything. Concierge provided excellent advice on activities which were unique and special. The restaurants are exceptional. We particularly enjoyed Orchids which has a wonderful menu and superb service. The morning breakfast buffet is also outstanding. In general, the service in the restaurants is on par with the finest restaurants and hotels in Paris, NY or Tokyo. Lewres Lounge was a throw back to a Humphrey Bogart movie - charming and sophisticated. They had an excellent jazz twosome most nights we were there which was highly enjoyable. Certainly, it’s an expensive place to stay but you absolutely feel like you’re getting what you paid for. After a day sightseeing or the beach, walking back into the open air lobbies of Halekulani is like floating on air. It’s just wonderful.

Service is excellent. Very refined. Food is excellent. The hotel is family owned and it shows. I will compare very favorably to the Marriott Royal Hawaiian, which is run by a large corporation and is far inferior. At the Halekulani you can actually get seats by the pool and they don’t try to buckle and dine you (although boat resorts are high priced). Basically, Marriott stinks in comparison

Our family enjoyed the perfect short vacation at Halekulani Resort located in the middle of crowded beach of Waikiki. Excellent accommodation and services. The experience was incredible. We highly recommend this resort as a choice for vacationing in Oahu.

We are a local Hawaii couple and stayed at Halekulani to celebrate my 60th birthday. The hotel - staff, accommodations, service - exceeded our expectations for our trip. We arrived to find a chilled bottle of exquisite champagne in our room to begin our weekend of celebration. Our room was beautifully decorated and the staff were a delight to interact with! We enjoyed a special couples massage and had a fabulous spa experience as well. We look forward to returning!

The hotel is gorgeous, the food is quite good, and the pool is charming. The owners seem to have minimized some capital expenditures, however, as the bathroom fixtures were old and the shower smelled of mold. Aside from that, our overall experience was quite good, and we would return, but for the bathrooms. Management needs to refresh some of the bathroom fixtures and replace the 40 year old, mold-smelling tilework.