Hyatt Regency Waikiki Beach Resort & Spa

this was my 4th stay at the hyatt regency waikiki. this last stay even being a world of hyatt explorist member it did not feel the same. we stayed at the sheraton waikiki for a couple of nights first (we wanted to try out a different hotel) then moving to hyatt regency, we checked in in person and they gave us temporary cards to access the club lounge, i am using a club access award for this stay. and was told I was upgraded to an oceanfront and will receive a text when the room was ready. It was maybe around 330pm and went in line again at the front desk, everyone was busy but I was the only one on the World of Hyatt member line, but I was not called at the front desk (there was probably 4 or 5 of them checking people in) for another 30min.Our room is ready. no text that it was though, i wouldve loved to be checked in earlier. our floor was oceanfront but there was a foul smell from the toilet and the balcony doors were loud (leaking air). we called and matter was quickly resolved. we had club access but every morning there was a line to get coffee, only one of the coffee machines was working, i found this out day1. the worse was on check out. as an explorist member i am entitled to 2pm late checkout. We requested an 1130 checkout, at first they told my husband they could not grant this because the property was busy, then when they double checked that I am an Explorist they granted it. We went to go eat outside the property and do some last minute shopping. We were back at the hotel 1030-11 and we found out our room keys were deactivated. good thing someone was at the elevator with us and the housekeeper was there. we called the front desk and they said it was noted that we had late checkout and that our keys should work. we were headed to the airport so we did not use our card again until trying to get out the parking garage. Deactivating our cards caused delays on us getting back into our room to get our luggage and getting out of the parking garage. good thing we gave it enough time so we did not miss our flight.

During my recent stay at Hyatt Regency in Waikiki, I was truly impressed not only by the beautiful amenities and impeccable cleanliness but also by the outstanding service provided by the staff. One team member, in particular, stood out—Grace who worked at the front desk. From the moment I arrived, Grace went above and beyond to ensure my stay was comfortable and enjoyable. Her warm welcome set the tone for my visit, and she consistently checked in throughout my stay to make sure everything was perfect. Grace was incredibly knowledgeable about the hotel and local attractions, offering personalized recommendations that truly enhanced my experience. What impressed me most was her attention to detail and genuine care. Whether it was arranging a last-minute request or simply greeting me with a friendly smile, Grace’s dedication to excellent service was evident in everything she did. Thanks to Grace and the rest of the wonderful team, my stay was unforgettable. I highly recommend the Hyatt Regency and will definitely return in the future.

The newly renovated bathroom has us planning to make major upgrades to our own home master bathroom! Loves our stay! The room was clean and the view from our balcony was breathtaking! So glad we chose Hyatt Regency! It is definitely an upgrade from our normal choice of hotels and resorts.

Comfortable bed, spacious room and awesome views! Top notch valet service; although a bit pricey ($70), buy well worth it. The self parking is horrible. The garage is tight and guest parking is located on past the 6th level. Overall it was well worth it and I'd recommend this hotel to anyone.

Excellent location in proximity to the beach and shopping. We traveled to Oahu to celebrate my 47th birthday and the 50th wedding anniversary of my aunt and uncle. We had an amazing time. The staff was always so helpful and attentive. The club lounge staff did their best job to keep away the pigeons who swooped in to pick food off the plates left by inattentive guests. Overall, we would definitely stay here again in the meantime, I do hope they will add a few more umbrellas to the pool area adding to the 8 they currently have.