Quinta Real Huatulco

I would recommend this hotel to those looking for a quiet, relaxed stay. We received very good service from the staff at Quinta Real during out recent stay, especially Nahomy at the Front Desk, who was very helpful with addressing all our needs. The food was very good, especially breakfast and the dining room views are a 5/5. This hotel does have a lot of stairs, that blend with property and add to the charm and beauty of this location. The hotel shuttle was never more than just a few minutes wait from either the top the resort to Beach Club, or back up from the bottom. The walk out pool room was amazing, the pool was always crystal clear and the perfect temperature. The view of the bay and jungle area from it was fantastic for bird watching, especially just before sunset for the parrots. The hotel is however showing a little of its age, therefore I can't provide a 5/5 overall rating. The food prices and quality are relatively on par with Marriot or Delta, or Fairmont in Canadian dollars. My stay rated a solid 4/5 stars on my hard to impress scale, and I will be back to stay at this hidden gem again soon, I hope!

Charming hotel for its design and architecture. The services and quality of restaurants and bars are high level. Very relaxing environment. I loved the personalized breakfast service. The special dinner with pairing was delicious. Definitely, the experience of relaxation and excellent service and quality of food makes staying at Quinta Real Huatulco unique. Highly recommended.

We loved the hotel. It was clean, customer service was awesome, and overall it was safe. We enjoyed our time here the views from the hotels are beautiful such a great experience and very much relaxing.

Great location with access to beach. Nice pool and restaurants. Good quality food. Recommend with friendly service. Lovely room.

It seems that this hotel is operating at 50% capacity with its staff. For a 5-star hotel, it lacks sufficient personnel to attend to guests adequately. At times, we waited almost an hour to receive towels for the beach. The service for food and beverages at the pool and beach area is extremely slow. The housekeeping service cleaned the room at 4 pm, which was inconvenient. The entire staff seemed stressed and overworked. It's very disappointing that the hotel didn't plan properly for one of the busiest weeks of the year and didn't have enough staff to provide the service that guests expect and pay for.